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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 804 reviews
92%
Recommend This Property

Ratings Breakdown

804reviews

  • 5 Stars
    534
  • 4 Stars
    180
  • 3 Stars
    57
  • 2 Stars
    17
  • 1 Stars
    16

Excellent value/close to airport

By

19 October 2017

club

Quick stay at this hotel with my 91 year old mother. Just
an overnight. Clean comfy room. Staff excellent. Shuttle to airport fast and driver very helpful.

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Stayed here, good stay

By

16 October 2017

club

I stayed for 5 nights for a conference at the hotel. The hotel staff were very courteous, the food was excellent, and I truly felt they were glad to have us--even though our conference was a loud one. The room was well-cared for. My only complaint was that I was right by the ice machine, so I did have to sleep with ear plugs. But someone has to have that room, and ice should be available, so not the hotel's fault by any means.

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Great service

By

16 October 2017

The room was top quality and the bed was very comfortable and the pillows. The room was very clean and everything worked great.

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Nice but pricey

By

15 October 2017

platinumelite

This property was very nice but more expensive than any other IHG properties that I frequent and breakfast was not included.

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Nice room, excellent staff

By

15 October 2017

Couldn't have been happier with our room and the friendliness of the staff. However trying to get service (food and beverage) at O'Malleys was slow. Food quality was decent but nothing special.

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Great staff

By

14 October 2017

club

Thank you. Great staff great food great bed great help with luggage great room service

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Disappointment

By

14 October 2017

Where do I start? how about walking in the door? May reservation could not be retrieved and I had to produce a hard copy.
I was not recognized as a Platinum member. I was not offered any amenities nor option of points in lieu of amenities.
Upon check out I could not receive a hard copy of bill as system was down. I was promised am email copy, but it was blank. had to wait for three days for it to posted on the IHG website.est part of my stay was departing.
Please note that just 24 hours prior to this stay I stayed at the Airport Holiday INN in Athens, Greece, it was beyond 5 stars and review reflected same.

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convenience to airport

By

12 October 2017

club

Have stayed here in the pat when flying from Dulles, always great service, clean comfortable rooms and helpful staff. Great to be able to leave the car and have someone else transport me to the airport and back. Will stay again when flying from Dulles.

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Bathtub

By

11 October 2017

platinumelite

Enjoyed the large bathtub not expected in hotel. Would stay there again.

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reservation

By

10 October 2017

I found out that I had made a mistake on my checkout date so I called to change it. I was on a special group rate which was no longer available, but the agent was able to extend my stay in the same room at a comparable rate.

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Comfortable hotel near the airport

By

09 October 2017

club

This hotel is comfortable and clean. The staff is friendly and professional. The only draw back, is that there is really nothing to do near the hotel.

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Good for the Money

By

09 October 2017

Rooms were clean and the staff very responsive to our needs. The restaurant was also quite good.

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