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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 558 reviews
80%
Recommend This Property

Ratings Breakdown

558reviews

  • 5 Stars
    267
  • 4 Stars
    155
  • 3 Stars
    75
  • 2 Stars
    35
  • 1 Stars
    26

love this place

By

22 March 2017

club

great hotel staff are amazing

will defo use this hotel again

room is spacious and clean

swimming pool huge bonus

breakfast beautiful

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Great Base for Glasgow

By

20 March 2017

club

Located about 10 miles from Glasgow city centre, this hotel is ideal as a base. It is probably the cheapest in the Glasgow area but with equally good facilities, food and overall comfort. The staff are friendly and helpful. We love it.

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Friendly

By

20 March 2017

platinumelite

Short stay on way to family event after a busy 2 days on business in Edinburgh.
Greeted with a smile

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Good customer service

By

19 March 2017

club

The staff were really approachable and courteous at all times. Always on hand to help. Great stay!

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Friendly staff, clean and comfortable rooms.

By

16 March 2017

club

We always stay here when we visit our family and enjoy our experience. The location is perfect for us.

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Nice stay

By

14 March 2017

club

Overall nice stay, lovely staff. Only concern was the batteries in the TV remote were temperamental - not really a reason to slate the place, oh and the last guests conditioner was left I. the room

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welcoming staff

By

09 March 2017

staff are welcoming and spa/pool facilities very good

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buisness stay

By

09 March 2017

club

very clean room staff very helpful and polite, good services offered at the hotel. Food was served very quickly and good quality

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Quality hotel

By

08 March 2017

Me and my wife stayed here for 2 nights and were very happy with the hotel and the staff. The staff are very friendly and extremely helpful. The room we had was very clean and very spacious. The breakfast was ok,beans were cold on the first morning and bacon a little overdone but apart from that the food was very nice. Unfortunately the price of food is a little overpriced and if you want room service you have to pay an extra £4.50 just to have it delivered to your room on a plastic tray which I found very strange as I don't know of any other holiday inn that charges for use of a tray.

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Enjoyable Stay Good Service

By

08 March 2017

club

Stayed for business meeting next day although hotel was very busy staff were always attentive and efficient.

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East Kilbride

By

08 March 2017

Food was awful and over charged will never stay there again. There is no chef working in that kitchen.

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Friendly and welcoming

By

07 March 2017

The HIEK is a friendly run hotel which is great value for money. The staff are very well trained and you will be well looked after.

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