Rated 4.1 out of 5 by 249
Rated 4.0 out of 5.0 by Bildeb01 Great staff - always very helpful
I stay here on business, the staff genuinely could not be more helpful.
May 27, 2015
Rated 5.0 out of 5.0 by mm1875 great service
Friendly staff even with late dinner request
plenty of space in the carpark and well lite
comfortable rooms with great internet
May 27, 2015
Rated 3.0 out of 5.0 by Ellison28 Comfortable bed - not so great restaurant service
I have just spent a week here on business. The conference facilities were excellent, the room was clean and comfortable (biscuits would have been nice with the tea and coffee), the food would have been very good, however it took a while to be served and for the food to be delivered so did sometimes arrive cold.
May 26, 2015
Rated 1.0 out of 5.0 by badgerbear Unprofessional staff. Bad service.
On checking into the hotel I was asked to produce my credit card for verification. As the card could not be swiped by the receptionist on her first attempt the young lady said to me 'This system is a pain up the bum'. What sort of language is that to use in any sort of business?. Every second word she used was 'Okey-dokey'.
On arriving in the room we found the dustbins from the previous occupant had not been emptied and a white towel was smeared in make-up. On complaning about this we were upgraded to an executive room, which was very acceptable.The wi-fi code we were given over the house telephone did not work. A lady then came up to our room to sort this out.
As there was a wedding party going on that evening there were running, screaming children all over the lobby and bar area so it was impossible to order any food so we ended up going out into Chandlers Ford for a meal. Will never return to this hotel again.
May 25, 2015
Rated 5.0 out of 5.0 by PhilJ34 Great stay
The hotel reception was very helpful and provided everything I needed. The room was very good, the bar/restaurant was excellent.
May 24, 2015
Rated 1.0 out of 5.0 by Hildur1980 Bad hotel
Poor sevice and dirty rooms. You would have to go to the lobby to get some internet and the sevice people was not friendly.
May 20, 2015
Rated 4.0 out of 5.0 by Swannyaviva A regular
Excellent staff service. Good room. Bathroom a little tired but clean. Food could be better. I stay a lot and find it a decent play to stay.
May 18, 2015
Rated 4.0 out of 5.0 by GachMacFarlane Great staff, clean room, good food, and nice pool.
Stayed between flight and leaving on cruise. Very pleased with friendly and helpful staff. The room was clean and comfortable. The pool was a little small for laps but nice. Only ate dinner and breakfast, but the food was excellent. Overall a good experience.
May 16, 2015