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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.4

based on 799 reviews
94%
Recommend This Property

Ratings Breakdown

799reviews

  • 5 Stars
    481
  • 4 Stars
    230
  • 3 Stars
    57
  • 2 Stars
    18
  • 1 Stars
    13

Family Visit

By

20 July 2017

club

Visited Scotland for the first time and it was excellent. Even the weather cooperated.

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Rooms Ok but expensive, restaurant needs significant improvement

By

19 July 2017

The buffet breakfast is poor with some dishes eg sausages verging on the inedible, total lack of non cooked items such as bread rolls, batons, croissants which disappeared in seconds when they did arrive in minute quantities inconsistent with the number of guests trying to eat. The bacon was also poor in quality and undercooked.
The overall impression was of a business trying to maximise its profit by minimising the food quality and quantity which will only work for so long.

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A Wonderful Place To Stay

By

19 July 2017

platinumelite

Friendly staff, clean hotel, easy access to the bus system.

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Excellent comfortable great hotel

By

19 July 2017

club

The Holiday Inn Edinburgh Central West was excellent in terms of situation of hotel to Edinburgh, short local bus service or walking. The room was great with a fantastic view, Staff were attentive, and helpful. The breakfast was everything you could ask for and the food was lovely and a great choice. The breakfast room staff were quick and efficient and came back to see if you needed further coffee or tea etc.
The front desk staff on arrival were attentive and on leaving Lee the duty manager was extremely quick and efficient on check out. Overall a lovely experience.

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Very comfortable bed and excellent standard of service.

By

18 July 2017

The staff at Holiday Inn were particularly friendly and efficient. The room was spacious with a comfortable bed and great views.
The internet access was particularly good and the hotel has excellent business facilities.

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it is a must

By

14 July 2017

club

this is a lovely hotel,,also the staff are great a must the room view is breath tacking.

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Kurzer Aufenthalt in Edinburgh

By

14 July 2017

club

Gutee Lage ausserhalb des unmittelbaren Stadtzentrums - Stadtzentrum ist gut mit Auto oder Bus zu erreichen. Aufmerksames Personal, insbesondere im Restaurant.

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Great Customer Service

By

13 July 2017

platinumelite

Fantastic customer service. Staff very efficient and helpful despite being a a very busy weekend.

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Thank You

By

11 July 2017

We spent a super couple of days here and I want to thank the team - great job

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great location and comfortable beds

By

10 July 2017

I wanted a great location for our stay in Edinburgh not in the centre of town and it was perfect for me to park car and get into town by bus and forget the car and have a drink and meal to relax and not get breathalysed.The bus stops outside the hotel into and back from town.

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Bed

By

10 July 2017

club

The beds was very comfortable. Breakfast was good but had a bit of issues with taking breakfast upstairs with the staffs, which I didn't understand as it's never been a problem with other Holiday Inn hotels I have stayed in.

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excellent hotel,

By

10 July 2017

club

loved staying there bedroom was a good size bed was excellent

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