Rated 4.4 out of 5 by 529
Rated 4.0 out of 5.0 by Adrian0765 Excellent Hotel
Lovely hotel with excellent services. Warm welcome, speedy check in.
May 2, 2016
Rated 5.0 out of 5.0 by Tangerine army An excellent hotel with excellent staff
I stay at this hotel for two nights on business. The hotel is well located, easy to access, has plenty of free parking and is only a short distance from the city centre. The staff are professional, attentive, courteous and friendly. The hotel is very well presented internally and externally and spotlessly clean. The rooms are well furnished and clean, with blackout curtains and comfortable beds and pillows. I didn't sleep very well, however, I never do when staying away from home and this was no fault of the hotel. This is an ideal hotel for both business or pleasure and I will be revisiting.
April 30, 2016
Rated 4.0 out of 5.0 by Maddymog Excellent Staff
We were only here for one night but it was a lovely stay. With a room on the fourth floor, the views overlooking Edinburgh were absolutely spectacular making for a very romantic setting. The thing that really struck me about the hotel was the level of service provided by the staff. They were all exceptionally helpful and had a genuine interest in ensuring a wonderful stay. This was despite the fact that one of the staff members was slightly unsure as to how to operate the bar. Having arrived and gone straight to our room, once settled we decided to head down to the bar, which upon arrival looked very welcoming. According to the information in our room the bar was meant to be open until 1am but when we went down, it was closed. We were directed to the reception where we were told we could still order drinks. The receptionist was very friendly and helpful but was slightly unsure admitting he hadn't been trained behind the bar. He reopened the bar and we got our drinks but it was a bit of an exercise in patience unfortunately. I wouldn't say a word against the employee, I just think the hotel should provide full training in all aspects. Anyway, it was a tiny blip in a lovely stay. And the pancake breakfast more than compensated! We had a real feast in a nice relaxing setting in the morning.
April 27, 2016