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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 582 reviews
96%
Recommend This Property

Ratings Breakdown

582reviews

  • 5 Stars
    442
  • 4 Stars
    95
  • 3 Stars
    22
  • 2 Stars
    13
  • 1 Stars
    10

Wonderful!

By

30 March 2017

club

Very clean and updated Holiday Inn. The room was spacious and clean. The breakfast buffet in the morning had normal options that you would see at any hotel breakfast but they had a separate buffet for healthy options! Also about 4 different juices and delicious coffee! I also liked that Benigans restaurant was attached because I didn't have to leave the hotel for dinner or lunch. They also accommodated me on a late check out free of charge! This helped my daughter and I out so much because we were there for a dance competition and in between her dance numbers we got to go back to the room and relax for an extra 2 hours!

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great staff horrible breakfast service

By

30 March 2017

club

everything was great except I never received my breakfast for 5 days straight.

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quiet room, nice staff

By

30 March 2017

Hotel was quiet, staff was very helpful and nice.
Room was clean
I enjoyed my stay and would stay again when in the area.

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In chicago area for business and pleasure.

By

29 March 2017

The holiday in Elgin illinois, was updated clean and very comfortable. Building and property well maintained. The breakfast area and adjoining restaurant bar I believe a Benningans, was also great. I would choose this place again if I'm in the area. All staff in the entire property very friendly.

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Great stay...always know what to expect

By

29 March 2017

club

Love this hotel and staff: professional and friendly.
Great amenities too!

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Hotel

By

24 March 2017

club

The heating system was loud and annoying all night but the hotel was great besides that.

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Great value!

By

23 March 2017

club

Spent 3 nights here visiting family. King size bed was very comfortable

Posted byHotelStaff
24 March 2017
Thank you for your feedback. We appreciate the fact that you make us your home while visiting our area. Thank you for being our guests. Hratch Basmadjian General Manager
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My stay

By

22 March 2017

It was great! Everything was perfect. Love my room and I loved the staff

Posted byHotelStaff
24 March 2017
Thank you for your feedback. We loved serving you and want to thank you for being our guest. Hratch Basmadjian General Manager
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Poor service

By

22 March 2017

club

Sad that couldn't totally enjoy our stay broken things rude people just sad

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Fantastic visit!

By

21 March 2017

club

Clean room, comfy beds and pillows, great breakfast buffet. Great value!

Posted byHotelStaff
22 March 2017
Thank you for your feedback. We loved serving you and want to thank you for being our guest. Hratch Basmadjian General Manager
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Great stay

By

19 March 2017

club

Everything was perfect,clean room, comfortable bed, excellent service and overall great staying experience

Posted byHotelStaff
19 March 2017
Thank you for your feedback. We loved serving you and want to thank you for being our guest. Hratch Basmadjian General Manager
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A Hotel

By

16 March 2017

club

Very clean rooms, comfortable beds, great breakfast choices, overall a great experience!!

Would recommend this hotel to anyone staying in the Elgin area.

A --hotel rating!!

Posted byHotelStaff
17 March 2017
Thank you for your feedback. We truly loved serving you and want to thank you for being our guest. Hratch Basmadjian General Manager
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