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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 569 reviews
94%
Recommend This Property

Ratings Breakdown

569reviews

  • 5 Stars
    419
  • 4 Stars
    100
  • 3 Stars
    26
  • 2 Stars
    10
  • 1 Stars
    14

Mostly a Good Experience

By

22 November 2017

club

If this had been a typical getaway, I might have been pretty satisfied with everything. For the most part, the facilities were clean, including the bedroom, the bed, the bathroom, and the commons/lobby areas. The staff was very courteous and helpful when we checked in and out. The hotel itself seemed fairly new and up-to-date.

The only drawback was that this trip was meant to be a fun trip for just my wife and me. We booked a room with a jacuzzi and were looking forward to relaxing in it after walking around the amusement parks all week. After filling the jacuzzi and turning it on, there were a LOT of "floaties" that came out of the water jets. We even found a dead spider floating around as well as a clump of hair wrapped around one of the nozzles. And there was an awful stench that filled the room, too. Needless to say, it was not the experience we imagined it would be.

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