Rated 4.4 out of 5 by 639
Rated 5.0 out of 5.0 by Nick.Ellin Great service
I stayed for 2 nights for business purpose. This hotel fulfilled my expectations at all levels. Personnel is so well trained, helpful, polite and flexible. A big plus is the health & fitness centre I used for relaxing after a stressed day.
February 11, 2016
Rated 5.0 out of 5.0 by coasg Excellent customer service
I encountered a problem in the bathroom during my stay. The matter was resolved extremely quickly and the duty manager confirmed by way of a hand written letter that the issue had been addressed. That's a nice touch which you rarely experience in any standard of hotel around the world. Well done Holiday Inn Guildford for making my stay so enjoyable.
February 4, 2016
Rated 5.0 out of 5.0 Lovely hotel as always at Holiday Inns
My stay at this hotel was to save travelling 40 miles every day to see my husband in hospital. The welcoming staff and the comfortable room made a difficult time much easier.
We usually stay together for short breaks and have found Holiday Inns to be our favourite hotel group .
I ate dinner in the restaurant on my own and the kind, attentive staff made me very comfortable. The food was delicious (I felt sorry for my husband having to make do with the hospital's menu )
January 28, 2016