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Rated 4.3 out of 5 by 115 reviewers.
Rated 3.0 out of 5.0 by 酒店入住效率不高,房间临街噪音太大 1.前台就一个工作人员办理入住,非常慢,等了半天。前台小得跟智选一个品味。 2. 给的房间临街,吵死了。 3.不太像四星的Holiday inn,没有Happy hour等,不太习惯。对白金卡客人没有任何诚意和热情。 28 June 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流。 20 June 2014
Rated 1.0 out of 5.0 by 这是最差的一次Holiday Inn体验/the worst holiday-inn experience 对比前2月入住的青岛HI,以及Dalian HI express,杭州HI-CBD严重的不足,除了设施比较新以外,没有什么可圈可点 ,令人难忘的服务可言。 1)Check-in的时候,前台男性员工在一个人当班的情况下面,无法正确妥当的处理插队办理登记/退房的客人。导致我在办理了一半的时候,频繁被插队的客人/incoming的电话所打断。一个住宿登记,在前台等了20多分钟。而且没有任何的抱歉。 2)礼宾部见客人没有礼遇的笑脸,对比青岛holiday-inn city center,就和招待所一样的面孔。保安与礼宾部职员看到客人进酒店,还依然靠在礼宾柜台聊天谈笑。 3)在房间床头柜内侧地上发现一只遗落的袜子,居然后没有被打扫。 20 June 2014
Rated 5.0 out of 5.0 by Awesome Hotel Good location, good service, good environment. Nothing to complain about. 17 June 2014
Rated 5.0 out of 5.0 床头音响可以更新了 接口还是iPhone4的,可以更新到iPhone5的插头了。其他的都比较满意。距离不远的万怡已经更新为iPhone5的插头了。 16 June 2014
Rated 5.0 out of 5.0 优秀的服务 一如既往的好,同时不断超越。 酒店位置非常好,连着印象城,吃喝玩乐非常方便。 开车8km就到达西湖,20km到达西溪湿地,也很方便。 安静的环境,完善的服务是旅行最佳选择 15 June 2014
Rated 4.0 out of 5.0 床铺舒适,空调很棒 床铺舒适,空调很棒.前台服务生非常不错,无论帮我叫车还是寄存行李.总是能想办法帮助我在需要的时候. 但是,早餐的服务很不好,我的蛋卷多次被其他人拿走,我最终也没能吃上新鲜的蛋卷. 早餐服务生的态度也很冷淡,这让我非常失望! 11 June 2014
Rated 5.0 out of 5.0 舒适 酒店装修很新,整体感觉很简洁大方,房间很安静,床很大软硬比较合适,很舒适,早餐比较丰富,有很多选择余地,商旅出差不错的选择.唯一感觉不足的是,周边配套设施不方便,出行打车不是很方便,需要提前作准备. 04 June 2014
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