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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 908 reviews
87%
Recommend This Property

Ratings Breakdown

908reviews

  • 5 Stars
    527
  • 4 Stars
    276
  • 3 Stars
    65
  • 2 Stars
    29
  • 1 Stars
    11

整体都不错

By

24 June 2017

整体都挺好的,登记入住比较快,主动给予会员服务,房间水果迎宾。环境、卫生、早餐都达到预期。唯一待改进的是早上只有一台电脑可以开票,等待比较久,有一刻钟左右时间。对于商务人士来说,会影响早上的行程安排

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舒适的商旅型酒店

By

23 June 2017

酒店地理位置还不错,出行比较便利,周边不是特别吵杂。附近有小区和政府法院。酒店三楼有室内泳池和健身房,住客可以免费使用。服务人员都比较热情。由于预约的不含早房型,后来额外订购了早餐,餐费与同级别酒店相比偏贵了,无法理解定价的基准。

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整体不错

By

23 June 2017

club

不错,来杭州的非常满意的酒店,个方面服务都非常到位…希望这个服务能够一直保持下去…………………………………

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Comfertable stay at Hangzhou CBD

By

22 June 2017

First stay at Hangzhou Holiday inn CBD. Good location near Hangzhou metro lines, with easy access from east railwaystation.
Also MixC shopping mall is near by with lots of dining options.

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前台工作效率高,服务热情。客房干净整洁。

By

22 June 2017

前台工作效率高,服务热情。客房干净整洁。
前台工作效率高,服务热情。客房干净整洁。
前台工作效率高,服务热情。客房干净整洁。
前台工作效率高,服务热情。客房干净整洁。
前台工作效率高,服务热情。客房干净整洁。

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Holiday inn Hangzhou

By

22 June 2017

platinumelite

Worn out hotel that smells strongly of cigarette smoke.

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地理位置佳,服务一流

By

22 June 2017

platinumelite

入住前酒店就电话联系确认入住的大致时间及房型,到店后前台小哥也能迅速识别会员信息,将早已准备好的房卡送上,因为是第一次入住,还客气的赠送了早餐。入住后还电话确认床和枕头是否合适,非常贴心!~

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舒适

By

22 June 2017

总体感觉舒适干净,适合商务与个人旅行住宿,交通与周围环境也不错。只是感觉餐厅与酒吧的环境需改善。会推荐周围的同事与朋友

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会员待遇很好

By

21 June 2017

住宿条件最好,最方便的一家holiday inn hotel,但房间很紧张,很难预定到,直接到前台帮忙解决

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宾至如归,和风细雨!

By

21 June 2017

club

进酒店热情接待,等电梯时礼宾部员工主动帮忙按电梯,很友好!入住杭州钱江新城假日酒店,真正体现了假日的氛围,如家般的舒适!

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服务一流,设施一流,位置方便

By

20 June 2017

platinumelite

酒店位置方便,近地铁站,周围购物,餐饮,看夜景都很棒,酒店硬件不错,服务一流,热情,体贴。很推荐入住的一家假日酒店。

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房间整洁,床枕舒适,服务满意

By

19 June 2017

club

房间装修稳重,陈设合理,清洁度高,配套设施齐全,隔音好。床铺舒适,枕头硬度可选,睡眠质量好。晚餐价格合理,服务非常到位,对客人关心备至。下次还会选择入住。

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