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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 673 reviews
87%
Recommend This Property

Ratings Breakdown

673reviews

  • 5 Stars
    388
  • 4 Stars
    204
  • 3 Stars
    48
  • 2 Stars
    23
  • 1 Stars
    10

Comfy room

By

22 January 2017

The best thing of this hotel is the cleanness of the room and toilet, everyday you arrive and room has that neutral scent which shows it was cleaned very well.
The amenities are a plus, what you need you have for a comfort stay.

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值得入住得假日酒店

By

21 January 2017

1,酒店地理位置优越,就在钱江新城的钱潮路上,靠近棋院,离万象城大概400米;
2,酒店工作人员服务意思强;
3,房间布局大方,干净整洁;
4,无线网连接方便,数度快。

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服务稳定

By

21 January 2017

每次出差都入住这间,位置不错,价格,服务都很稳定。有时候有预定的情况下客满还会升房,早餐也不错。就是周边便利店这些配套比较少,但是吃饭的话里万象城很近

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CBD位置,服务特别好

By

21 January 2017

platinumelite

位置很好,离万象城走路约10分钟,打车到杭州东站约25分钟。

白金会员给我升了房型,整体都很满意!

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普通な感じ

By

20 January 2017

platinumelite

特に可もなく不可もない一般的なホテルです。
リーズナブルに泊まりたいならおすすめです。
必要なものは一通りそろっています。

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设施一流,但是没有lounge

By

20 January 2017

platinumelite

去年因为休息了半年,导致最后3个月在住宿的天数上无法完成白金的40晚,只完成了31晚的住宿,但是也没有任何挽留政策,本来今年会有非常多的住宿都会在沈阳,哈尔滨,深圳和杭州的IHG酒店,现在就会考虑还需不需要继续升级白金了,考虑转其他酒店集团。

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尽量满足住店客人的要求

By

20 January 2017

最近两年来杭州首选的IHG酒店,主要是去机场和杭州东站都比较近,当然去西湖景区有段距离,但是酒店离地铁站近,所以还是出行首选。酒店附近时民居,因此噪音问题没有,部分里面的房间能看到钱塘江景,性价比比较高。
由于是周末折扣房,所以有双早赠送,不过,蔬菜类偏少,希望之后可以加强。面食类宜多加点肉类配菜。
酒店对于访客的登记很严格,访客在登记之后,也必须由酒店员工陪同才能到房间,而且要经过里面的住客确认之后才行,不知道为何G20之后还要实施这措施呢?

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房间舒适

By

20 January 2017

整体体验不错,房间安静整洁,温度合适,早餐健康美味。工作人员服务热情周到,提前确认行程。最后提个建议,评论要求最少50个字只会导致为了凑字数乱写,最后下次就选择不评价了。

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入住体验很好

By

19 January 2017

服务员都很nice 整体干净整洁 餐饮服务也不错 有泳池和健身房也非常好
房间的隔音效果不错 房间内很安静 窗帘遮光很严实 睡眠质量很好

Posted byHotelStaff
20 January 2017
尊敬的朋友,非常感谢您的点评和入住!我们长久以来坚持宾客第一的服务理念,感谢您对酒店各项服务的认可,欢迎您再次入住我们杭州钱江新城假日酒店~
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舒适

By

19 January 2017

电视节目可以再丰富些,水果品质应该再提高一点,健身房的器械再加几种。其他很好,希望越来越好,当然,对于价格上如果适当给予更多的优惠或升级待遇那就最好了

Posted byHotelStaff
20 January 2017
亲爱的朋友您好,感谢您选择入住杭州钱江新城假日酒店,对于您提到的几点意见(电视节目丰富程度、水果质量、健身房器械种类),酒店方面高度重视,并与各部门经理召开了改善会议,立志将酒店经营得更好,感谢您的信任,欢迎再次入住~
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家庭出行首选

By

18 January 2017

platinumelite

带了岳父岳母一起出去玩,元旦住的钱江万豪,这次老婆要求住在一起,于是就选了有双卧套的假日。
地理位置很好,离万象城和城市阳台都是起步价,周边也比较安静。
房间布局合理,麻雀虽小五脏俱全,可以长期住。
杭州出行家庭首选。

Posted byHotelStaff
19 January 2017
亲爱的朋友您好,感谢您选择下榻我们杭州钱江新城假日酒店,酒店地理位置优越,适合各类商务出行,您对我们服务的认可更是我们最大的鼓励,我们会继续努力。祝您出行愉快,谢谢~
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性价比很高

By

17 January 2017

杭州交通一直被吐槽,这家位置还可以,方便自驾,叫车也方便。服务热情,会员识别度高,下次还会继续选择这家。

Posted byHotelStaff
20 January 2017
尊敬的朋友您好,非常感谢您选择信任我们酒店并留下宝贵的评价,杭州钱江新城假日酒店地理位置优越,交通便利,附近的地铁公交可直达西湖,高铁站等关键区域。同时也感谢您对我们工作的认可与支持,欢迎您的再次入住~
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