Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 1304 reviews
81%
Recommend This Property

Ratings Breakdown

1304reviews

  • 5 Stars
    616
  • 4 Stars
    468
  • 3 Stars
    155
  • 2 Stars
    35
  • 1 Stars
    30

员工服务意识好

By

27 June 2017

club

看到我带了小朋友,用餐时主动提供宝宝椅和儿童餐具。很热情也很有耐心。出现电热水壶加热水不干净后,也能帮忙换热水壶,提供热水等服务

Read More
Read Less

失望

By

27 June 2017

platinumelite

酒店很旧了,没有重新装修。周围环境因为装修很混乱,大堂吧尽然有蚊子。造成的选择少,煮面条都没有人。
不过价格还算合理,不高。

Read More
Read Less

整体感受不错

By

26 June 2017

platinumelite

酒店位置、酒店服务都很不错;
酒店周边交通正值改造,有一定影响;
酒店周边打车不方便;
礼宾没有积极配合客人叫车;

Read More
Read Less

设施陈旧,服务良好

By

26 June 2017

入住正赶上酒店高压供电系统更换,夜里会有没电没空调的情况。只提供了一张房卡,外出时拔掉了卡客房里也就断了电,等于又没了空调,在梅雨季节的杭州,确实有些不适。在同一趟旅程中还入住了上海复旦皇冠假日和北京方恒假日,另外这两家IHG旗下酒店就采取了多提供一张房卡或一张供电卡的方式保证客房内一直有电,空调持续运转。对比之下即见不足,然而工作人员的良好服务意识确实可以为酒店加分。

Read More
Read Less

连住一周体验

By

25 June 2017

club

该酒店纯属位子好,开业时间有点长,设施设备需要好好保养,大厅里面沙发也太旧了点,可以换换了。房间门的隔音有点差,走道里面的声音基本可以完全听清楚

Read More
Read Less

服务上乘,餐饮品种口味丰富

By

25 June 2017

服务人员态度亲和高效,服务质量上乘,早餐厅自助餐饮品种口味丰富,环境优雅。美中不足的是入住当日酒店外由于公共袘工而较为吵闹。

Read More
Read Less

总体来说符合标准

By

24 June 2017

总体来说还不错,就是装修较旧。总体来说还不错,就是装修较旧。总体来说还不错,就是装修较旧。总体来说还不错,就是装修较旧。总体来说还不错,就是装修较旧。总体来说还不错,就是装修较旧。总体来说还不错,就是装修较旧。

Read More
Read Less

房间舒适

By

23 June 2017

club

房间非常舒适,虽然窗外没什么景致,但在房间里感觉很好,简洁的风格非常适合商务出行,精致的办公环境令人印象深刻。
所有的设备都很方便,不浮夸,设计上很用心,客人用起来没有麻烦。
床、榻、椅子的感觉都很出色,软硬枕头非常讨喜。

Read More
Read Less

性价比高

By

21 June 2017

club

性价比高,适合商务出差。位置不错,周边很繁华。稍有点吵,旁边在建地铁。装修有点老了。总体来说蛮合算的

Read More
Read Less

早餐丰富多样

By

20 June 2017

club

早餐种类比较多,且服务水平很不错。
地理位置很不错,交通很便利。中西餐风格,兼具本地特色。饮品也很丰富。值得推荐

Read More
Read Less

good service

By

20 June 2017

club

Overall is good, the service is good and the food is good.
But the conference room on 4/F may not be that good. Especial the air conditioning, it is too noisy when we in a meeting. Very often we need the staff to help to turn on the A/C for 30 minutes, and then turn it off for a while.

Read More
Read Less

还不错

By

19 June 2017

继续支持,首选ihg会员酒店,出差旅行都是一样。但是感觉会员待遇,还有待提高,感受行政酒廊待遇,谢谢。

Read More
Read Less