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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.2

based on 1157 reviews
80%
Recommend This Property

Ratings Breakdown

1157reviews

  • 5 Stars
    541
  • 4 Stars
    415
  • 3 Stars
    139
  • 2 Stars
    32
  • 1 Stars
    30

不知道住了多少次的酒店

By

24 March 2017

当天和机组一起入住,CI的时候速度ok没问题房间也给的还好,和第一次入住的是同一个房间只是少了厨房用具,晚上无法入睡,空调噪音太大,房间不隔音,隔壁在干嘛都可以听见,半夜三更一直被隔壁情侣吵醒!酒店给在房间里面放了耳塞刚好用上,第二天早上吃早餐,比之前好很多,但是还是没有人领位,牛奶没有了也没人添加!

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ビジネストリップ

By

21 March 2017

club

短い滞在でしたが、出張の際にはいつも利用しています。
現在ホテル回りは鉄道の建設工事中ですが、工事が終われば静かな場所だと思います。
地下にはマッサージもあり、疲れた体には助かります。
次回も滞在予定です。

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入住体验

By

20 March 2017

platinumelite

整体硬件可以,就是前台接待对客人温和一些,有贵宾的感觉,不能什么事都一口回绝,即使办不到也没有关系,态度好一些,谢谢!因为在其他洲际感觉很好!

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位置不错,床铺舒适

By

20 March 2017

总体达到了holiday inn的平均水平,不好不坏,早晨不错,由于营业比较早,硬件感觉有点落后,比如空调太热,不舒服,酒店工作人员还是非常热心好客。但是停车场居然不能识别住店客人,反复确认才同意免费停车OK,浪费很多时间。这点需要改进。

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整体不错, 细节不够

By

20 March 2017

酒店位置处于市中心,去西湖的话打车十分钟,走过去要三十分钟吧,楼下在修地铁,未来会很方便,房间内听不到任何施工的噪音。Reception 和行李部的服务很周到。 细节不太到位,洗手间内的盥洗台从下方看过去裸露着水泥水管加砖头。 退房以后Lobby座椅较少, 没有空余座椅, 于是我去了大堂吧等待来接我的车,过了五分钟一位女服务生来问要点什么, 我表示马上要离开的时候这位服务生脸色一变表示这里是消费区, 请我不要在这里坐, 一我没有影响来喝下午茶的顾客, 二大堂吧的空余座位还蛮多,三其他人同样也没有点东西。我感到很尴尬,这让我对IHG的管理水准产生了质疑。

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前台友好,服务高效

By

20 March 2017

platinumelite

非常不错的入住体验,基本所有的事情都可以想在客户的前面并加以落实。只是因为是中央空调集中供暖的缘故,房间温度比较高。

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软件服务很好

By

19 March 2017

整个酒店虽然说门口在修地铁,显的硬件环境不是特别好,但是员工的培训做的非常标准,软件服务上,标准化培训程度还是蛮高的。

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干净整洁,床铺舒适,服务一流

By

18 March 2017

platinumelite

干净整洁,床铺舒适,服务一流,设施良好,餐食可口,态度良好,多次入住,少数遇到卫生间有异味及空调问题,但很快能够妥善解决,一流的酒店,一流的服务团队,今后还会入住,及推荐给朋友。

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床铺舒适,服务一流

By

17 March 2017

club

服务一流,位置好服务一流,位置好服务一流,位置好服务一流,位置好服务一流,位置好服务一流,位置好服务一流,位置好服务一流,位置好服务一流,位置好服务一流,位置好服务一流,位置好服务一流,位置好服务一流,位置好

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中国杭州だし、まあこんなものでしょう

By

16 March 2017

club

部屋が下水臭かった。
シャワーの水は出が悪い。
朝食は美味しかった。
中国だしまあこんなものでしょう。あとはhigさんのやる気の問題。

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好评也有大漏洞

By

14 March 2017

酒店服务优秀,周围地铁施工,但酒店安排的房间较好没有受到影响。但是酒店房间中看到了绝对不应该出现的东西!请酒店务必确认房间的卫生状况!!!造成了相当得不愉快。

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早餐丰富

By

14 March 2017

酒店位于市中心,交通方便,早餐非常丰富,还能提供打包服务,能提前帮忙打包好过去拿。这次是商务出差,下次自己去也会入住。

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