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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.2

based on 1488 reviews
80%
Recommend This Property

Ratings Breakdown

1488reviews

  • 5 Stars
    701
  • 4 Stars
    536
  • 3 Stars
    176
  • 2 Stars
    40
  • 1 Stars
    35

床铺舒适

By

17 October 2017

很不错
也很方便。之前一直住这里,后面也会住这里,也会推荐给朋友这家酒店的
后面去旅游也会选择ihg旗下的酒店作为旅游度假的选择

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比较开心的旅程

By

17 October 2017

酒店从一进门就能感受到有些年头了,但是综合维护的不错,电梯需要刷房卡,很安全,房间不大,但是整体干净,硬件上需要慢慢改造,总的来说不错,符合假日酒店形象

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床铺舒适,服务一流

By

17 October 2017

很感谢Edison根据我的喜好提前安排好了房间,另外客房的工作人员热情礼貌。早餐也不错,用餐秩序很不错。

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bad air-conditioning system

By

16 October 2017

club

Air conditioning can not be set/control as it was locked by the central control and caused a very bad air circulation and need to open the window for having a better air circulation.

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总体不错

By

15 October 2017

club

总体感觉不错,设施一般但也符合假日的整体水平,十一期间正好赶上酒店外围马路施工,拖箱子稍有不便,餐厅服务很体贴,尤其是对有孩子的家庭,礼宾态度需要提升,外卖送到礼宾的柜台上,下楼拿的时候询问工作人员表示不知道(其实食物就放在他面前的柜台上),其他总体感觉还不错

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入住便捷

By

14 October 2017

入住简单方便,早餐便捷。服务人员有礼貌,房屋安静,但是房间的wifi网络视乎不太好用。不过很快服务人员给解决了。

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经济实惠,交通便捷

By

12 October 2017

2号线地铁开通后,非常方便,地铁口步行五分钟到酒店,酒店厚道,升级套房,还有Sa的抵用券60元,住的很开心,下次还来,酒廊下次好吃的要多点啊

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地理位置佳

By

11 October 2017

club

离高铁站和西湖都很近,门口有地铁出行方便。房间设施虽然有些陈旧了但很干净。前台和餐厅服务很不错,餐食味道也可。好像泳池非酒店管理的,需另外付费。

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处闹市区,出行比较方便

By

11 October 2017

酒店处在杭州老城区,出行比较方便,离西湖,武林广场比较近。入住当天,给升级了客房。房间比较安静,睡眠质量还不错。

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AVERAGE

By

11 October 2017

I believe the INN can do much better. This is average room level compared to the other China economic hotels.

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服务一流 亲切热情

By

11 October 2017

platinumelite

国庆期间去杭州 选择住这里 出行方便 离西湖也很近 酒店性价比很高 两个房间都升级了 前台非常热情 有求必应 房间宽敞舒适

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Comfortable room, excellent service

By

10 October 2017

club

I traveled a lot in the past 10 years and my stay at the Holiday Inn in Hangzou was one of my nicest experiences. I will always try to stay in a Holiday inn when I travel abroad.

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