Rated 4.2 out of 5 by 404
Rated 5.0 out of 5.0 by jcedinburgh jcedinburgh
friendly and competent staff comfortable beds good location
26 April 2015
Rated 5.0 out of 5.0 by happybee2011 Great break
Spent 3 nights here with my husband and 1 year old daughter to celebrate our wedding anniversary.We spent our honeymoon here and so glad to come back with our daughter. Great staff, very fast customer service. Child friendly. Great breakfast.free wi-fi with IHG membership. So close to town.
26 April 2015
Rated 5.0 out of 5.0 by makhan very comfortable bed.t.v internet all v.good
we really like Harrogate and try to come once a year.we are from Cyprus,my wife loves comoing to the north of England.I am originally from Bradford so i know the area very well.i have family in the area,anyway wherever we go in the U.K we try to book HOLIDAY INN hotels.We are very happy with the brand,only complain the prices seem to be going up every year,but we like the brand and the service it offers so we shall keep on using holiday inn.My family is also holiday inn users.
25 April 2015
Rated 5.0 out of 5.0 by roy the boy well located hotel
I encountered some small issues with my stay which were swiftly remedied by reception staff michelle and gm Nicolas which had more than a satisfactory outcome which has strengthened my resolve to return to the hotel later in the year after their refurbishments and also the extensive refurbishments are completed in my own property.
and I would not hesitate to recommend this hotel and all of the excellent staff members right from reception through to housekeeping.
23 April 2015
Rated 3.0 out of 5.0 by Richard4422 Review Holiday Inn Harrogate
I have been a Gold priority club member for several years and no discount on breakfast was offered, normally this is and with my wife and I staying with our 4 children this would have been very expensive had we had Breakfast, no free breakfast was offered for any of our children, I booked using my gold member points and felt a little like second class residents the staff on the desk were unfriendly. On the evening the bar was full and we could not find seats, drinks were very expensive. The room cleanliness was not up to usual standard- a used and opened bar of soap had been left by the sink- very off putting. We booked 2 rooms weeks in advance and ordered a camp bed in each for the children, these were not in our rooms and we had to contact room service to order the beds again. We got stuck in the lift as it was not explained that we had to use our room card to activate the lift. This was our first time away from home for 18 months as my daughter has been ill and we were a little disappointed.
23 April 2015
Rated 5.0 out of 5.0 by Blackie54 Great place
A very pleasant surprise , first time stay at Holiday Inn. Would highly recommend . And close to a great shopping.
22 April 2015
Rated 5.0 out of 5.0 by Jule j friendly staff lovely hotel
Hotel was in an excellent situation, just far enough out of the Centre. The rooms were clean and comfortable with a very large bed.
The added free use of the leisure facilities were and added bonus.
Although we only had breakfast in the hotel which was buffet style it was excellent.
20 April 2015
Rated 3.0 out of 5.0 by lou_b good location
have used this hotel on a couple of times and normally don't have an issue, location is fabulous and staff are really polite.
Only downside on my last stay was that someone hadn't removed last guests underwear from wardrobe. I hope it hadn't been there longer .......I kid you not
I paid for an exec room as the price was within my normal budget, check in was great and fast, food was delivered to my room quickly but knowing that my room had someone else's dirty laundry in made me a bit uneasy.
receptionist came up and removed it however I could probably have done with moving rooms or even an apology from housekeeping when I left in the morning.
20 April 2015