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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 787 reviews
90%
Recommend This Property

Ratings Breakdown

787reviews

  • 5 Stars
    407
  • 4 Stars
    261
  • 3 Stars
    62
  • 2 Stars
    31
  • 1 Stars
    26

Happy Guest

By

28 July 2017

club

Staff great, room clean and well appointed. Restaurant and bar good, food good.

Woke refreshed and content. Will use again.

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Below usual HI standards

By

27 July 2017

We stay at a lot of Holiday Inn hotels so it's easy to compare them. This hotel fell short of the usual high standard. Main issue was the cleanliness of the hotel. It seemed every windowsill in the corridors has glasses or plates laying around. On one night the hotel smelt of fish. We later found a fishy plate outside a room. It must have been there ages.

We paid a lot extra to have a 3rd bed in the room. It's not great. The sheets don't really stay on at all and the mattress was very tired. But more annoying is the room is not actually set up for three. Cups, towels, coffee and milk, bathroom cup etc. If ive paid extra for 3rd person why is the room only set up for 2?

The hotel has a spa, which is good... but I didn't like that the steam room was littered with empty bottles.

Despite correctly checking in and staying for 8 nights, we still managed to pick up a parking bill for one of the nights! :-(

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Great Weekend

By

26 July 2017

club

Excellent base for a great weekend. Great sevice and value

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Great breakfast!

By

25 July 2017

club

Easy to check in and out; room was fine - nothing to shout about but very adequate. Only downsize was I had a really poor night's sleep - not entirely sure why, although the pillows weren't comfortable.

Breakfast was great though - lots of choice.

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Fab stay for a hen party

By

24 July 2017

club

We paid £35 for an all inclusive hen party package it was amazing value for money food was fab service amazing and room was stunning

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Friendly, efficient and motivated staff

By

24 July 2017

club

The friendly, efficient and motivated staff especially the front desk and the restuarant team made this brief stay a very pleasant one - would love to come back.

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most acceptable

By

23 July 2017

club

Generally as expected. However breakfast buffet poorly stocked at peak times. Also only one person on reception at peak check in times. Staff friendly and accomodating.

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Comfy rooms

By

22 July 2017

club

Very good rooms excellent location swimming pool and leisure facilities very good food was very good as always

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Excellent comfortable Executive room

By

19 July 2017

club

Excellent all round service and facilities in a quiet location.

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The GANG

By

18 July 2017

Location, amenities and a good place to relax.
Good car park and ideal for the motorway.
Careful of the pull out beds, screws protrude and are exposed and can easily scratch a baby's skin as it did with our stay.

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Great service when air conditioning unit became faulty in bedroom

By

17 July 2017

Our problems were resolved immediately by changing our room once it became evident that the problem couldn't be fixed.

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Exceeded Expectations!

By

17 July 2017

club

Very pleasantly surprised by excellent standards at this Holiday Inn. Lovely room, new decor and excellent service. Breakfast slightly less good but still satisfactory. Great value stay and no hesitation recommending.

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