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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 429 reviews
86%
Recommend This Property

Ratings Breakdown

429reviews

  • 5 Stars
    231
  • 4 Stars
    108
  • 3 Stars
    37
  • 2 Stars
    32
  • 1 Stars
    21

Good stay for business

By

22 May 2017

Friendly staff and very comfortable bed. I was able to relax in the evenings. The food at the restaurant was very good. The room itself was clean and comfortable. The bathroom was clean, but there was some paint peeling that made it look dated. The fitness center was very small. Overall a good and comfortable stay.

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Great stay after a 7 hour drive!

By

21 May 2017

club

All I can say is amazing customer service, very clean and nice room. Was a pleasure to be here.

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Event was a disaster

By

20 May 2017

The event was identical as last year. It was a disaster this year. Very unhappy with the management of the Holiday Inn. Could not recommend this hotel for an event.

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great place

By

18 May 2017

they treated me like family and my kids and grand kids loved it the restaurant was awesome

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Overall a well kept hotel

By

18 May 2017

Stayed 2 nights and had no problem. Staff service breakfast was very efficient and friendly.

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Clean Rooms and Courteous staff

By

17 May 2017

club

Highly recommend this hotel. It is close to Woodfield Mall and all major roads. The Hotel was clean and the staff was amazing. They have Keurig single serve in the rooms. We drink a lot of coffee. The front desk kept us in K-cups the entire time we were there along with extra cream and sugars. Before we left we asked the gal at the front desk to take picture of us and she was more that happy to oblige and took several to ensure we got great pictures. Will recommend and stay again

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Amazing

By

17 May 2017

club

We went here for mothers day because there was a big brunch and we decided to stay it was relaxing and my grand daughter had a blast and even made a friend from Ohio and they are now pen pals! The staff was very attentive and made sure everything was perfect!

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Good stay, good staff.

By

16 May 2017

Everything was perfect except for the hot tub was not hot

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Overall good experience!

By

15 May 2017

club

One of the main items that is a major downfall is there was no refrigerate in my room. I find this to be an item I use a lot when I travel

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Great service

By

15 May 2017

Great location. Quiet and close to many restaurants and shopping.

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Great bed and pillows

By

13 May 2017

club

Very friendly staff even coming in extremely late. Very comfortable bed and absolutely LOVED the pillows

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Overnite

By

12 May 2017

Safe and Pleasant Experience. Staff was pleasant and courteous.

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