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Rated 4.0 out of 5 by 557 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel at a Great Price Always stay at this hotel on business because of its proximity to my customers and The Plaza. Breakfast is always good and the bar is nice. August 27, 2015
Rated 1.0 out of 5.0 Unpleasant visit to this hotel We traveled out of town for a wedding and were staying at this hotel (Holiday Inn Country Club Plaza). Unfortunately our stay at this hotel was very unpleasant. The room smelled very musty and reeked of mold and mildew. Hotel initially suggested that we might change rooms, but then they said they had none available that we would be happy with (not exactly sure what that means). At my suggestion they did bring a fan to our room which I thought might alleviate the problem, but it did not. Unfortunately mi wife was unable to sleep most of the night because of the mold and other allergy causing particles in the air. In an unrelated item, I decided to join the IHG rewards club with this visit. I was told that because of this stay I would earn points. When I got email confirming the stay it indicated that no points were awarded for this stay (it was not eligible). I have no idea why, but will probably cancel the IHG account. August 26, 2015
Rated 5.0 out of 5.0 by Convenient location and helpful staff This was my first stay at the Country Club Plaza Holiday Inn and the experience exceeded my expectations. I have stayed at other Holiday Inn hotels before, but the Country Club Plaza was much more attractive than any other I have experienced. The pool/courtyard area was very attractive (as was the entire exterior) and the convenience of the location and shuttle service was superb. The staff were helpful and personable. The lobby and restaurant were also attractive and comfortable. I would not hesitate to book another stay here! August 25, 2015
Rated 5.0 out of 5.0 by THE SHUTTLE IS AWESOME!!!! The hotel and restaurant were good, but what really sets this place apart is the shuttle service (within 3 miles of the property). I used it every day/night for dinner and other activities. Thanks so much! August 24, 2015
Rated 5.0 out of 5.0 by Great Service Excellent Hotel near to Plaza Area...!! Enjoy Food , shopping and Go Chiefs August 24, 2015
Rated 1.0 out of 5.0 by hated this holiday inn My father travels for his job and is a elite member of the IHG rewards so I have stayed in Holiday inn's all over the country. I was really disappointed that when I actually started an account and was able to book a hotel and used this hotel. I would not stay here again. The location and pool are the only things redeeming about this hotel. I am a Kansas City resident and have stayed at holiday inn's all over the city when friends have come to visit and this is the worst one I have stayed in. I was really upset that this was the one that I stayed in to show my friend the city. The rooms were small for the price. Even in the small room there were large bare spots where there could have been a microwave or shelf. My friend and I returned from the chief's game to not have a parking spot and the parking garage that was supposed to be locked was not. And not only was there no parking spot but we were not notified that this might even happen and it was very clear that they had lots of big parties staying at the hotel. And when we ran water in the room there was something wrong with the pipes and it was so loud that it woke up anyone else in the room. Needless to say I would tell people not to stay here if asked about this hotel. August 23, 2015
Rated 5.0 out of 5.0 by Great hotel staff We stayed at this hotel for 13 nights. The hotel was clean and comfortable, and is located in a very convenient place. What impressed us the most is the hotel staff. They were all kind and hard working. Their shuttle service was really handy. People working at the Main Street Cafe were especially wonderful. Every morning, they brightened us up and we took a good and fresh start. We are very happy that we stayed at Holiday Inn Country Club Plaza. August 20, 2015
Rated 4.0 out of 5.0 by Good experience in a great location We liked our room and the hotel overall. Its not the newest property, and you can see where it shows its age, but its maintained well and its a great price for a location that is so close to lots of cool attractions. The front desk staff were very friendly and helpful, and the wait staff were really good. They remembered my wife's dietary needs even though we were only there a few days. The beds were comfortable and the bathroom was fine. The pool was well maintained and there were several "noodles" and some balls for the pool-side basketball nets. The only criticism is that they didn't clean our room on Sunday, so we had to ask for towel to be brought to us for our last night. August 20, 2015
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