Rated 4.1 out of 5 by 528
Rated 5.0 out of 5.0 by mikepac Great Service and outdoor pool
Service was very attentive and helpful. Met rest of family and grandchildren who enjoyed the large pool and proximity to C.C. Plaza
July 24, 2015
Rated 5.0 out of 5.0 by Tuborg32 Really wonderful staff
My wife and I stayed for our Anniversary. We were both impressed primarily by the kindness and the helpfulness of the staff.
The room was comfortable, and the breakfast was tremendous!
July 23, 2015
Rated 5.0 out of 5.0 by MikeATT Great location!
Awesome facility within an easy stroll of the Plaza and the Nelson Art Gallery, The staff was VERY friendly and helpful. The only negative I have is the parking, but in the middle of a bustling downtown of a major US city that's to be expected. I look forward for a reason to head back to KC so we can stay there again!
July 22, 2015
Rated 5.0 out of 5.0 by Mike568 Good Hotel
Everything that I expected, good hotel, will be back. Great location
July 22, 2015
Rated 3.0 out of 5.0 by baltimoretraveller Barely average in the upscale Plaza district
Based on the hotel brand, name and location I expected a very nice hotel and room. Unfortunately the hotel was very dated, especially the halls and rooms.
Upon arrival I was told my room wasn't available and to come back in an hour. That is understandable, but there was no offer to watch my bags or help with parking/internet.
The bar/restaurant at night was poorly staffed, and the bartender was borderline rude and definitely inattentive. Standard procedure should be to offer a menu and assist with ordering. Instead it felt like I was inconveniencing the staff if I wanted a drink or to order food.
July 20, 2015
Rated 2.0 out of 5.0 by KRW1 Select another property
Lobby and outside appearance is nice. Room was not very clean, smelled like animal urine. Wallpaper coming off walls, not very clean. Do not stay on 5th floor because that is where they put all the kids. Elevators super slow and very hot, hallways were hot and not very clean.
July 19, 2015
Rated 2.0 out of 5.0 by dsmguy1977 Just OK
Rooms and fixtures were run down. Toilet wouldn't flush, sink leaked, there were weird stains on the upholstery.
July 18, 2015
Rated 5.0 out of 5.0 by rocky16898 Clean and Comfortable
Took a weekend family trip to KC and enjoyed our stay at the Holiday Inn. The rooms were clean and comfy, the staff was very friendly and attentive to our needs. The plaza area is within easy walking distance, just down the street. Overall great experience...will definitely stay here next time we are in KC.
July 17, 2015