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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 1685 reviews
84%
Recommend This Property

Ratings Breakdown

1685reviews

  • 5 Stars
    884
  • 4 Stars
    428
  • 3 Stars
    197
  • 2 Stars
    95
  • 1 Stars
    81

Good stay

By

05 January 2020

platinumelite

Close to the plaza. Right next to two art museums. Good walking distance to many places. Pleasant little getaway.

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Great staff in all areas of the property.

By

03 January 2020

I have been visiting this property since the 1970's and have appreciated the care and pride it has continued to the Plaza area. One of the long standing in the area that still maintains its value.

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Excellent customer service

By

02 January 2020

club

I wish I remembered the lady’s name who checked me in. She was amazing, and extraordinarily helpful. I highly recommend this property!

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Great Service

By

02 January 2020

Both front desk and restaurant were excellent. Both groups were very accommodating to our needs. Both groups were extremely polite.

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Good Stay

By

01 January 2020

club

Good hotel, facility, people, and location. Good food and drink. And fairly decent workout area.

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Great staff with secure parking.

By

01 January 2020

club

My family and I stayed for a weekend. The staff was really accommodating and the stay was really nice.

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Great experience!

By

31 December 2019

club

Everybody at the hotel was friendly and very helpful to ever question and need we had. The shuttle service was great and got us to anyplace, within their guidelines, to every place we desired. Scott, the shuttle driver, was a great guy and was very informative and entertaining.

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Holiday Inn CC Plaza

By

30 December 2019

club

Excellent hotel. Great staff. From front desk to restaurant and bar. Great location too!

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Right price for family with a pet

By

27 December 2019

I had to get two rooms due to occupancy rules and it still cost me less than a single room at a competitor (ES) nearby when you factor free parking, discounted adult breakfast (12

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Very nice room and view of the Plaza

By

20 December 2019

club

We enjoyed the hotel and rested well. The room had a leaking ceiling that dripped on my husband's bed in the night. AND.. Be sure you order the reduced rate breakfast ($5.. rather than $25) before you leave the desk. They do not make that clear and we missed out.
Also.. some areas of the hotel you must go up a few stairs so be sure to request without stairs if needed.
Otherwise it was very nice.

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Unfortunate stay....

By

18 December 2019

club

The room itself was just okay. The ceiling had mold on it, the bathroom was so small it was hard for just the 3 of us to move in and out of. We stayed there for a cheer competition and unfortunately the second evening we had a full college party around us in every direction. Even after complaints nothing was resolved and my kids were awake until 4 am.

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Smoker next door

By

18 December 2019

This hotel could use some updates. I stay here about once a year and like the location- near the plaza. Usually a good value. This particular stay was colored by a smoker next door- it is a nonsmoking property. We did complain and I hope they were charged the 100 dollar fee.

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