Rated 4.1 out of 5 by 249
Rated 4.0 out of 5.0 by pete V786 Good service and comfortable room
Good hotel and have already booked another stay . Good places to eat near by
July 4, 2015
Rated 3.0 out of 5.0 by richie626 No Platimum room upgrade
Hotel itself is great. Convenient and central in Kenilworth.
Hotel does not appear to provide room upgrades for Platinum members though. Hotel was practically empty, with many rooms available to book on its web site, even after check in. No upgrade was given, although did get a bottle of water and a Twix!
July 3, 2015
Rated 5.0 out of 5.0 by Andyzzz Great Service
We made a good choice.. We arrived able to park Booked in easily.. No hassle problem encountered in room Reported to reception and sorted straight away. Service good breakfast good... Grandson had sound sleep.. enabling him to win 4 Gold Medals at the DSE Junior National Athletics Championship
July 1, 2015
Rated 1.0 out of 5.0 by kay247 Extremely Disappointing Experience
The carpet in the room was filthy and so were the cushions on the beds. We could not sleep all night because there was noise coming from lift doors.
June 30, 2015
Rated 4.0 out of 5.0 by Matt7575 Comfortable
A good clean hotel. Nice restaurant and a good breakfast. Friendly staff. Wi-Fi quite poor, TV in room was rubbish could see TV guide on screen.
June 24, 2015
Rated 4.0 out of 5.0 by Business traveller1234 Clean and comfortable hotel
A nice hotel, in a quiet town. The rooms are very clean and well appointed.
June 20, 2015
Rated 4.0 out of 5.0 by Swaddy Nice hotel
Excellent room service although crisps were served with BLT when the menu stated chips.
Housekeeping forgot to fill up sugar in room but was very quickly rectified.
June 19, 2015
Rated 3.0 out of 5.0 by SBaker8771 Comfy, good value, could do with updating
Whist, the service, rooms and value for money were good, the hotel is starting to look a little run down.
I was unable to get the sir conditioning to blow cold air and the bar was expensive.
Other than that, very pleasant staff.
June 14, 2015