Rated 4.1 out of 5 by 339
Rated 4.0 out of 5.0 by Rick@1557 Amenities Sauna, Hot Tub, Gym, In General My Overall Stay
Over all as usual I had a excellent stay it is usually only overnight but I do enjoy the company of your service staff including front end and lounge and restaurant.
The Pool Area does need some upkeep, Hot Tub Jets were not working and the Sauna is by no means in good shape does not even work, if it is shut down hang signage . The men's shower room needs some attention also on the cleanliness side of the house.
The shuttle service provided needs to be re-looked at, an old school bus that carries guests and all their luggage usually around 25-30 of us. The driver by no means is very helpful.
October 10, 2015
Rated 5.0 out of 5.0 by British Flyer Impeccable Service, fantastic!
It's the little things that really matter. I was staying on a reward night with points. When I arrived I was told that I would be given a room upgrade. The room with excellent having recently been renovated. Extremely comfortable bed, underfloor heating in the bathroom. Modern fixtures throughout. Coffee machine very well thought out and a pleasure to use.
I wasn't sure if the water by the coffee machine was complimentary so I went down to speak to the front desk to ask. They couldn't have been friendlier. I even got offered more bottles to take back to the room with me. It really is these little touches which make a world of difference to the experience. Your staff were A1. The only negative was the TV. I'm nitpicking purely to give feedback but o found the amount of time it took for the TV to switch channels was too long. It made channel surfing slightly irritating. Other than that it was a very enjoyable experience. I will be staying again for sure. Thank you.so much.
October 7, 2015
Rated 5.0 out of 5.0 by Bill47 September Visit
We found the hotel refreshing and the staff most accommodating. We appreciated that the flooring in the room had been replaced with laminate making for a clean living environment. The room was very comfortable and affordable for our stay. The renovations of the hotel were very well planned and make for a pleasant stay.
October 6, 2015
Rated 4.0 out of 5.0 by Asterix2 Comfortable beds and pleasant staff
I had a good stay with good service - internet was a bit slow though
October 5, 2015
Rated 5.0 out of 5.0 by CuznDupree Very clean and comfortable
Stayed here one night for a conference and was pleased by the cleanliness and style and feel of the room. Very nice bed, room with fridge, and very clean.
October 5, 2015
Rated 5.0 out of 5.0 by jvan excellent stay
Excellent service from all staff. The room looked recently renovated. Lots of space to plug in the electronics.
October 5, 2015
Rated 5.0 out of 5.0 by Ciao bambino Comfortable,clean and excellent value
All in all an extremely pleasant stay. The staff were attentive and courteous at the check in and in the dining areas.. Dinner was pleasant and the helpings were more than adequate. Breakfast covered all that one would require including hot, cold and fruits. The room was very comfortable and certainly met our needs
October 1, 2015
Rated 5.0 out of 5.0 by Beau523 Great staff and service
We stayed here for 1 night but were very well looked after. The staff was very accommodating and friendly
A pleasure to stay at. If we are in the area ,we would stay there again
September 30, 2015