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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 789 reviews
92%
Recommend This Property

Ratings Breakdown

789reviews

  • 5 Stars
    477
  • 4 Stars
    204
  • 3 Stars
    66
  • 2 Stars
    20
  • 1 Stars
    22

Great service but old facility

By

29 April 2017

club

Only stay one night there, arrived around 7PM, left on 12:00 the other day. The services are good but I'm not satisfied with the cleaning, there was a dead cockroach lies on the ground behind the door, I don't know how many days but it looks quite a few. And the moist bed sheet made me feel so uncomfortable, didn't sleep well that night.

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Spacious and clean room

By

28 April 2017

club

Bed and pillows are superb. The room is clean and met the expectation. Bathroom and shower are awesome except for leakage from the shower door when in used. View from the room is also beautiful which is facing the golf course. The check in and check out process was smooth and did not take long tome

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Best Rate offered by Booking.com

By

24 April 2017

club

Everything perfect from comfort bed to delicious breakfast. Many selections to choose.

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Place to relax

By

22 April 2017

Very comforting place, with easy access and friendly staff

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Great Service by All Staff

By

18 April 2017

All front desk staff and housekeeping were very helpful and given great service to my family. I'll definitely will come here again and of course it is recommended to all. Thank you.

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comfortable and relaxing stay

By

18 April 2017

platinumelite

will always be my first choice when going back to Shah Alam

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Erwartungen voll erfüllt

By

17 April 2017

club

Ich wähle - wann immer möglich, seit ca. 12 Jahren ein Hotel Ihrer Gruppe und wurde bisher noch nicht enttäuscht. Der Service in der jeweils gebuchten Hotelklasse ist jeden Cent wert! Ich habe das Gefühl, dass ich in der HG Gruppe öfters motivierte und verbindlich zuvorkommende Mitarbeiter antreffe als in anderen Hotels. Daneben bin ich begeistert und schätze sehr die Annehmlichkeiten der Executive- Floors - leider kann ich nicht bei jedem Aufenthalt entsprechend buchen.

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Excellent service

By

17 April 2017

club

The hotel is clean and provides u great hospitality.The front office Manager Mr. Thanaraj is very helpful and will guide u throughout your stay.The staffs were very helpful.The hotel provides u almost every facilities from good rooms to services.The cafeteria of hotel was great. When i say food was great(i mean it :))Overall experience was awesome.I'll recommend this hotel to every couple and families:). You wont regret,just be there:)

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Friendly staff

By

17 April 2017

club

the Receptionist wasfriendly upon my check in and if there is any complain from me he will try to give the best to my family . thank you Mr. Singh.!

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Excellent as always.

By

15 April 2017

This is my go to place whenever I travel. I especially love the comfortable bed and the variety in the breakfast buffet. Not forgetting the free upgrades I get from time to time.

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床舒适

By

13 April 2017

check in 和 check out 时需费很多时间,柜台只有两名员工,工作效率也慢些,其他都OK

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Very comfortable room and top notch service.

By

13 April 2017

club

The room cleanliness was very good. Service by the staff was good but hotel manager Ghana was excellent. Food from the hotel restaurant was very delicious. Overall environment of the hotel lobby and surrounding compou x is very relaxing.

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