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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 863 reviews
92%
Recommend This Property

Ratings Breakdown

863reviews

  • 5 Stars
    519
  • 4 Stars
    226
  • 3 Stars
    72
  • 2 Stars
    24
  • 1 Stars
    22

Comfortable and spacious room

By

26 July 2017

Wonderful building and design of hotel. The bed is very comfortable and the room is spacious. The location is quite far from the city centre but only understandably so as it is retreat away from the city life for guests to enjoy occasional golfing and also the natural landscape. Cleanliness and state of the bathrooms could be improved as well.

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Comfortable room and great service

By

26 July 2017

club

Fantastic service from day one of checking in. My stay at this hotel is not complete until 14' August.
Fantastic staff, 2 swimming pools, 2 golf courses and fitness room.
Food and beverage offers plenty to chose from.

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Comfortable bed and great services

By

25 July 2017

platinumelite

This hotel is always my TOP preference whenever I visit KL. No need to mention about quality bed and quiet room as same standard of IHG group. The staff are friendly and helpful and understand what I need.

The guest room is clean and tidy. You will have feeling as at home. So just relax and enjoy!

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ottimo hotel

By

24 July 2017

club

tra I tanti miei viaggi di sicuro questo hotel e' il mio preferito per 'ottimo rapport qualita'/prezzo.

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Not usual holiday inn standards

By

22 July 2017

Not the usual holiday inn experience. Very poor restaurants. I was the only guest dining - at 20:30. Chinese designed for groups and all dishes offered are for minimum of 3 people. Max Pub was empty and menu very poor. I ate at the restaurant near reception and food was not very good. Japanese restaurant and it was also almost empty. The hotel needs updating and is more like a typical Asian beach resort of medium quality. Club lounge was relaxing and the staff quite friendly. Apparently good for golf players though. Unfortunately, a fairly negative review for a brand I'm usually very satisfied with.

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best of the best in klang valley

By

20 July 2017

club

stay here for 2 nights.staff is helpful and friendly.food is good

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Poor customer service and run down rooms

By

20 July 2017

club

Had a bad experience with holiday inn . Room had a damp smell on the carpet , pillows and blanket. Poor banquet service , was there was a training and service was externally slow had to call them repeatedly for small trivial matters , food supplied was not sufficient .

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Great

By

18 July 2017

Clean room, great shower and bed, plety of choices for breakfast. Would love to stay here again when i get the chance.

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Great stay

By

17 July 2017

club

Comfy bed, clean rooms and cold beer - all you need

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Not bad for an old hotel

By

17 July 2017

Well maintain hotel. No complain on the rooms. Food got a lot of room for improvement though.

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Resort Hotel

By

16 July 2017

club

The rooms are big but very dated. In great need for upgrading. If the rooms are renovated, I am sure it will be very comfortable and inviting. The passage ways should also be upgraded .. to live up to Holiday Inn's reputation.

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ビジネス

By

15 July 2017

朝食のルームサービスが安い割りに充実していて、とても良かったです。また利用させていただきます。これからもよろしくお願いします。

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