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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 581 reviews
87%
Recommend This Property

Ratings Breakdown

581reviews

  • 5 Stars
    300
  • 4 Stars
    158
  • 3 Stars
    67
  • 2 Stars
    38
  • 1 Stars
    18

Comfortable Stay

By

17 May 2017

platinumelite

Well kept hotel, attentive staff, comfortable bed in a nicely appointed room that is quiet and comfortable.

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Reservations

By

16 May 2017

club

Make sure you double confirm your reservation. It was a good thing they still had rooms available. One of the girls at the front desk must of been having a bad day. Usually very friendly! Not this day!

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Great experience

By

14 May 2017

club

Wonderful customer service, clean spacious rooms, clean linen

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Montclair traveler

By

13 May 2017

Nice room. Quiet . Only problem our cell phones could not send texts connection not good. Not really a problem
We had our laptop with us. Close to restaurants and freeway

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Clean, comfortable room

By

10 May 2017

club

Nice rooms with very nice, large showers. I didn't eat dinner there, but my husband and child enjoyed the food.

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la mesa

By

10 May 2017

club

carpet was dirty and ugly, had large spots or staining and did not appear to be clean..

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La mesa

By

07 May 2017

Stayed at much nicer ihg locations, Craig neighborhood needs security in the parking lot. I felt uncomfortable leaving my work rig (government) parked there.. plus the staff for the most part for all but one was incompetent... I will not stay here again..

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Still a good choice, but...

By

03 May 2017

2016 change in management was not positive for the staff, or the hotel in general, and the restaurant, for breakfast at least, is best avoided.

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Non-availability of Microwave

By

02 May 2017

club

Disappointed that microwave ovens are not provided in guestrooms. Also, icemakers are not available on all floors, requiring elevator travel to obtain ice.

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OK but nothing to write home about

By

02 May 2017

Average. Not sure what else to say. Bathroom sink didn't drain very well room was stale.bed was comfortable.

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Solid

By

01 May 2017

Great hotel, what I was looking for, no complaints.

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Holiday Inn

By

27 April 2017

club

My first preference in travel is to stay at Holiday Inn as they are the most consistent with their service and facilities. This hotel does not represent Holiday Inn.

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