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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 553 reviews
87%
Recommend This Property

Ratings Breakdown

553reviews

  • 5 Stars
    288
  • 4 Stars
    148
  • 3 Stars
    66
  • 2 Stars
    34
  • 1 Stars
    17

comfortable bed and quiet room

By

28 March 2017

club

very comfortable accommodations. Quiet atmosphere. Staff did not address me as rewards customer until check out. Room was ready when We checked in. Restaurant closed which was disappointing but there was plenty of restaurants nearby as well as stores

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Service Staff great

By

25 March 2017

club

Upon check-in the refrigerator did not work and we had a new one installed within 1 hour. On the second day not enough towels were left and we had additional towels within minutes. There needs to be more electrical outlets in other areas of the room. Overall, for our purposes this was a very nice facility with a great staff.

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Bartenders

By

25 March 2017

club

Bartenders need to able to make Lemon Drops and TV's should be larger with HDMI quality

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Clean room . Expected more

By

23 March 2017

club

Experience was not as expected.
Staff was great and very courtesy.

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Pleasant Stay!

By

23 March 2017

club

I have stayed at this hotel numerous times and have never been disappointed!

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My stay

By

22 March 2017

club

It was great and quiet. Fast check in and customer service was great at the front desk.

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Delicious room service

By

21 March 2017

club

Beer cheese and chilli on the steak fries. Lord have mercy!!

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Worst tv quality

By

21 March 2017

pretty decent hotel but the tv is terrible. also having to log in to the internet daily is very annoying

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Stafff

By

16 March 2017

club

Staff was extremely friendly and willing to work to fix issues.

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Indifferent front-desk staff

By

16 March 2017

club

Overall the hotel is clean and in a good location if you need to be in the La Mesa area. I would compare this location to other economy hotel brands.

Front staff on two separate stays have been indifferent at both check-in and check-out. No eye-contact is made, continually looking at phone during conversation (more than just one person), and not welcoming in the least. Although the hotel is clean, if I did not need to be in this area I would chose another brand based upon how indifferent the front-desk staff is.

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Great price

By

12 March 2017

club

The price was very good for the quality, I got the military discount.

Conveniently located.

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One Rainy Night

By

09 March 2017

club

Good hotel, but it was so cold and rainy that we never got near the hot tub which we were looking forward to.

Breakfast for $5.00 plus time is a GREAT value.

Nice fitness center.

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