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Rated 4.5 out of 5 by 867 reviewers.
Rated 5.0 out of 5.0 by Great food and service! My stay here included great service from all hotel and restaurant staff. The food here is fantastic! Talk about being spoiled. Such a cut above the usual complementary breakfast at other Holiday Inns. I highly recommend! 04 March 2015
Rated 5.0 out of 5.0 by Good People Your 2 young men in the valet department were outstanding. They were very well mannered & polite. The helped assist with activities & directions. They are really an assist to your hotel. Paul & Frank should be commended for the service. Thanks 04 March 2015
Rated 4.0 out of 5.0 by Excellent Service. Personnel were friendly and professional. Everyone from the valet to the maintenance staff were very conscientious. Room was well-maintained. Be aware that the shuttle to Disney is shared among other hotels and is sometimes very crowded.. 03 March 2015
Rated 5.0 out of 5.0 by Exceptional value, Exemplary service AND Extraordinary rest!! After a day of waiting in airports and long flights, I was pleasantly surprised upon entering my suite at the Holiday Inn Orlando- Lake Buena Vista. Accommodations were made through the staff of a conference I was attending so, I assumed it would be frugal...however... The room was immaculate, airy and bright, the beds were full of plump white pillows of assorted firmness, the rooms' decor was fresh and modern, the shower toiletries were familiar and of good quality. The staff was very kind and courteous when I needed assistance. Last but not least, check out was a breeze and as I waited for the airport shuttle a guest was irate and rude to the the front desk attendant concerning a reservation error, it was clearly not the attendant's fault yet she remained calm, respectful and even caring as she assisted her in confirming a new reservation. Thanks for the Excellent Stay! 03 March 2015
Rated 5.0 out of 5.0 by Nice stay All staff was very friendly, went out of their way to help with any questions. After a call to the wireless supplier,to resolve slow wireless, wireless service then worked very fast. Service reset issue, resolved during my call. Pool very nice, and will stay at this location again when visiting the area. Valet actually runs to get your car! 02 March 2015
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