Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 519 reviews
88%
Recommend This Property

Ratings Breakdown

519reviews

  • 5 Stars
    340
  • 4 Stars
    95
  • 3 Stars
    33
  • 2 Stars
    27
  • 1 Stars
    24

Consumer

By

28 March 2017

club

Great hotel. I fully enjoyed my stay. I just wish that they would give me all my extra quality points that they said they would give me the last time I visited Watertown New York. Overall, I think this is one of the better hotel

Read More
Read Less

Serves the requirement

By

26 March 2017

club

Staff are not great but rooms are decent. The price is on point, did have some internet issues as well.

Read More
Read Less

Dissatisified

By

24 March 2017

platinumelite

Shower flooded and there were blood stains on the covers. My wife and kids were skeeved out and wanted to leave.

Read More
Read Less

Last Minute Quality

By

23 March 2017

We decided to go to Lake Charles to the Casino at the last minute during Spring Break. Luckily, we were able to get a room and it was a great place to stay. It was clean and well kept and the staff members were friendly and helpful. We will stay again in the near future.

Read More
Read Less

Nice hotel for the price

By

22 March 2017

club

Hotel was much more reasonable than others closer to casinos. Cab fare was only $10
To the casinos. I would reccomend this hotel! We would stay here again. Other
Hotels in the area were to pricey.

Read More
Read Less

Great option in Lake Charles

By

19 March 2017

platinumelite

Great facilities. Great location. Tolerable but not great restaurant.

Read More
Read Less

Great hotel with great staff

By

18 March 2017

club

Thoroughly enjoyed ourselves while we were visiting Lake Charles. This hotel was convenient for us, the staff were very helpful and it was very clean and well maintained. Obvious there is.a lot of pride associated with this property.

Read More
Read Less

Comfortable beds

By

16 March 2017

Clean hotel with friendly staff and comfortable beds. Great location.

Read More
Read Less

Staff

By

15 March 2017

club

Front desk staff VERY friendly and helpful. Helped set up transportation to and from work. Helped with several unexpected issues of this spur of the moment trip.

Read More
Read Less

Weekend Get Away

By

15 March 2017

club

Really nice facility and staff. Just next door to casino's with quick in and out. Great place to stay for our weekend get aways.

Read More
Read Less

Nice hotel

By

15 March 2017

Really close to the casinos. Pretty new looking and clean

Read More
Read Less

Nice hotel in Lake Charles

By

13 March 2017

The hotel is up to the standards I expect when visiting a Holiday Inn. Good location and close to restaurants and shops. Fitness center has free weights in addition to treadmills which is a nice change from typical hotel fitness facilities.

Read More
Read Less