Rated 3.6 out of 5 by 214
Rated 5.0 out of 5.0 Very Comfortable
We would stay again, however we meet friends who stay in town and this was further than I had thought so we could not walk, well probably could but not really recommended. If not wanted to be in town then this is the best place to stay.
August 26, 2015
Rated 2.0 out of 5.0 by SaulME Poor quality rooms with damp smell
I use ihg hotels in a regular basis through work, and take the good with the not so good, but overall the experience is very pleasant and the environment is always clean.
I had saved up reward points for my stay in the Warwickshire areas, and had specifically booked a holiday inn rather than a holiday inn express (which I could have done at the time of booking for far less points) as I wanted the family to enjoy a better experience.
I was disappointed in my choice as the hotel room (room 208) was unclean and the smell of the room on entering it was very musty and damp.
I did not complain about the room at the time of entering it and unpacking as we had had a long day and wanted to unpack and get something to eat, (which we did in the hotel, as we thought it might just need a bit of airing) On returning to the room after what was a average and expensive meal in the onsite restaurant, the smell was just as bad and this did not subside during the night.
In addition to the above the bathroom was untidy and in need of a good clean.
This is the worst experience I have ever had in a holiday inn.
August 25, 2015
Rated 3.0 out of 5.0 by Mollie15 Rooms
Very noisy air conditioning, and didn't like not being able to open the windows (even a little would have helped)
Having paid £10 more a room than last year, we got less room service very poorly made beds, No soap or flannels etc until the day we went home.
We stayed 2 nights then 8 nights the standards have certainly slipped, receptionist and waitresses and waiters very good.
Have stayed at this hotel since 1990 missing only one year
I hope my 25th year in 2016 will show a improvement.
The location is ideal for Leamington/Warwick etc.,
August 24, 2015