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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4,3

based on 836 reviews
90%
Recommend This Property

Ratings Breakdown

836reviews

  • 5 Stars
    444
  • 4 Stars
    259
  • 3 Stars
    75
  • 2 Stars
    37
  • 1 Stars
    21

OVerall really good hotel

By

20. März 2017

club

Very good location and hotel is comfortable, clean and the staff are friendly and helpful.

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Very welcoming

By

20. März 2017

I stayed on level five, room very clean and spacious. I found the staff very good, especially Nikolett who is always so pleasant and nothing is to much trouble, very hard working. She manages the bar area so well and also in the Restuarant when she helps out.

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Good standard of service and excellent food

By

19. März 2017

platinumelite

A comfortable hotel with good standard of service from staff. Food is generally excellent. Would recommend if you are on a business trip to Leicester.

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good hotel in centre of town

By

15. März 2017

club

good hotel in centre of town with spa and pool, service was good clean and tidy hotel would stay a gain

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hotel experience

By

12. März 2017

club

the staff were very polite and friendly. the room i was in was not suitable for my needs and other residents on same floor were quite loud and drinking all night.. i at to pay for cappuchino coffee at breakfast, which should be included with breakfast price. I recieved 2 early morning wake up calls which i did not request.. I spoke with he manager who couldnt apologise enough and gave me 2 drink vouchers. i also recieved a call from a member of staff to see if i arrived home safe which was quite thoughtful.

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Goose

By

11. März 2017

Clean staff were friendly and the location was excellent

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Great hotel for overnight stay

By

08. März 2017

club

Close to city centre and some great places to eat and drink. Highly recommend if going for a night out around the Highcross.

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Service

By

08. März 2017

club

Breakfast staff were slow to offer tea and coffee. The rooms were spacious but in need of decorating which during checkout I was told it was coming.

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Great Stay

By

08. März 2017

Great stay will definatly stay again staff were friendly and helpful. look forward to our next stay

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Weekend stay

By

08. März 2017

club

Good value for money.
Location very good for DMU.
Pool is a bonus.

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A big relief

By

07. März 2017

last week in stayed in a major competitors hotel last week not a patch on Holiday Inn Central. The level of service is very good, a new member of the Team in the Restuarant Sandra, is so full of energy and passion for her job it is a huge delight to watch.

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Lovely staff and comfy room

By

02. März 2017

club

I had no complaints about my stay what so ever, if I wanted to be picky, the pressure in the shower was not great but not bad enough to put me off stayingvagain.

Posted byHotelStaff
03. März 2017
We acknowledge receipt of your review and thank you for taking the time to post this. We look forward to welcoming you back.
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