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Rated 4.4 out of 5 by 349 reviewers.
Rated 5.0 out of 5.0 by Wedding reception My wife and I stayed one night following a wedding reception at the hotel. This was our first visit and would certainly return if the occasion arose. The hotel standard throughout was excellent and staff professional and attentive. My only complaint was a lack of parking space when we first arrived. August 26, 2015
Rated 3.0 out of 5.0 by Decent Hotel Useless Staff Good booking experience and easy to locate the hotel. Needs to update itself on basic guest needs to become a superior hotel in the area. August 25, 2015
Rated 5.0 out of 5.0 by Holiday Inn Visit Not previously stayed at this hotel. Good secure parking, pleasant ambiance in all hotel areas. Breakfast was of a high standard compared to other hotel groups I have used. August 25, 2015
Rated 2.0 out of 5.0 by Very hot hotel Air con does not work on top floor of hotel. Stayed a year ago and air con was none existent and stayed again and it was the same, red hot and stuffy. Will management sleep in a room when the weather has been 22c or above, to experience the discomfort. August 22, 2015
Rated 5.0 out of 5.0 by Excellent in all aspects Executive room not quite as special as I thought it would be but having a balcony with a view of the Union Canal are probably the reasons it is classed as such. Easy to get too and the welcome from the front desk could not be faulted. Lovely comfortable bed and just relaxed on the balcony overlooking the locks. Ice machine in the corridor an unexpected added bonus. Will definitely stay here again when next in West London. Charging £14 a day to park your car in the Hotel Car Park a bit off and the price for a breakfast a bit steep in my opinion. August 15, 2015
Rated 4.0 out of 5.0 by Stunning views and surrounding location Easy to get to from train station, warm friendly service and everything you need for a one night stay. Exec rooms quite basic however balcony made up for room downfall August 14, 2015
Rated 5.0 out of 5.0 by bliss in Brentford A pleasant hotel, superb staff, always a pleasure...every time service is outstanding, I particularly appreciated the help given to me recently by 2 night managers on separate occasions where they went out of their way to assist me, even though I checked in after midnight. Brentford lock is right outside with various pubs and restaurants, although the hotel does a great full English and has a cosy bar. Syon park is a short walk away, not bad at all in Brentford. August 14, 2015
Rated 5.0 out of 5.0 by First class stay...again This is our second time to this hotel as it is a great location traveling from the west country, easy and quick to get to. Very good staff August 13, 2015
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