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Rated 4.4 out of 5 by 320 reviewers.
Rated 5.0 out of 5.0 by Great stay very quiet and clean great stay had by all Great staff and very freindly June 25, 2015
Rated 5.0 out of 5.0 by Peaceful Quick check in. Staff attentiveness. Staff politeness. However lift was very slow so most of the time took the stairs. Very neat and clean. Welcoming environment , staffs and lobby. Internet was very slow. Toiletries was ample. Did not have opportunity to try out the gym. Breakfast was served early and ends at 930am, good for business travellers but not for holidaymakers waking up late June 23, 2015
Rated 5.0 out of 5.0 by Comfy bed, nice room Hotel nicely situated on the Grand Union Canal with good views over the lock. Handy for a good Italian restuarant across the bridge. June 22, 2015
Rated 5.0 out of 5.0 by Weekend away We had a great stay with the Holiday Inn. Lovely room with a terrace over looking the river. Great service June 19, 2015
Rated 4.0 out of 5.0 by Great helpful staff I stay in this hotel frequently and it is a very handy location. I am very impressed with the staff who are generally enthusiastic and very helpful. I was particularly impressed with a new member of staff who was in training, who epitomised customer service in her attitude and support for me. June 19, 2015
Rated 4.0 out of 5.0 by Hidden Gem Tucked away by lovely Brentford Locks, this hotel is like the Tardis. Not much to look at from the outside but a delight once you go through the doors. The staff were great as was the food and accommodation. If you are looking for a base in this neck of the woods, you will not be disappointed with the Holiday Inn Brentford Lock. June 19, 2015
Rated 5.0 out of 5.0 by Great hotel My daughter and I really enjoyed the three days stay in this hotel. The hotel environment was clean and very quiet. The staff was friendly and helpful. I wouldn't hesitate making a booking in this hotel again. June 17, 2015
Rated 5.0 out of 5.0 by Service from Reception Staff We were served by Vlad who was excellent and listened to our needs and reacted well. June 16, 2015
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