Rated 4.4 out of 5 by 303
Rated 5.0 out of 5.0 by worldtraveler3313 1st Time in London
I was overly excited to finally be in London so my review may be a little bias. My stay here was great. The hotel was in a great location for LHR travelers wanting to venture into the city. The room was comfortable and the breakfast was amazing. The staff was running on all cylinders the morning I ate because the guests kept spilling things...they never missed a beat. I will definitely keep this location in mind if I'm fortunate enough to visit again.
May 27, 2015
Rated 5.0 out of 5.0 by AnRinn Meeting
Experience was good thanks to the assistance of the Manager.
As a person who stays here from time to time I do notice alot of changes in staff and in particular alot of young staff, which is not a complaint but an observation that staff appear to be chnaging alot in this hotel compared to others I stay at.
May 26, 2015
Rated 4.0 out of 5.0 by CarolB99 Lovely hotel and views
This is our second visit to HI Brentford Lock, and again enjoyed our stay. We love the views over the lock and trees in the local park, as well as views of the City from the top floor.
Room and bed very clean and comfortable, and our only problem was that the air conditioning was not working/not effective so the room was too warm, however we could open the patio door to let in some air, and this felt reasonably safe.
Enjoyed a coffee in the foyer cafe/bar, and breakfast next day was great too with plenty of choice.
Buses stop regularly just at the back of the hotel, so it was easy to get to the tube stops at both Barton Manor and Ealing, and also the connection for a bus to Kew Gardens.
May 24, 2015