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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 968 reviews
96%
Recommend This Property

Ratings Breakdown

968reviews

  • 5 Stars
    686
  • 4 Stars
    210
  • 3 Stars
    34
  • 2 Stars
    27
  • 1 Stars
    11

quick nice stay over

By

27 March 2017

platinumelite

Nice hotel, a lot of bars and restaurants around. Bit noisy at night. Good location by the riverside. Friendly staff.

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Deceptive billing practices

By

24 March 2017

club

My stay was acceptable however the billing process has been a shambles. As explained previously, billing charges continued to show up on my card without explanation. When contacted the hotel was completely unable to justify or even locate these charges(even after I sent them the MasterCard reference). Financial trustworthiness is the most important function with any business handling credit. You cannot use a customer's financial information to make charges without explanation after he has signed his invoice. I am in the difficult position of explaining to my internal accounting why I am receiving charges that cannot be assigned to an expense.

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Camden Lock Holiday Inn

By

24 March 2017

club

We booked Camden Lock not knowing London at all and we couldn't have picked a better location for our first stay. The area has many local attractions and easy access to transport to access the rest of London.
We really enjoyed our stay, the staff were always polite, friendly and helpful. The rooms were comfortable and quiet. And best of all the breakfast was awesome and a great way to start every day's adventure!
We will certainly stay here again when we come to London.

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Excellent

By

22 March 2017

I would recommend staying in this hotel wether for business or leisure.

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Friendly helpful staff

By

22 March 2017

We have stayed here many times and this stay was as always a good experience. We had recommended it to two other couples who were visiting at the same time and they were also happy with their stay. It is a good location and very convenient for getting around London.

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Fantastic location

By

22 March 2017

club

Perfect place to explore Camden, the lock and local area

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Fine location. Service good

By

21 March 2017

club

Great location. Breakfast fine. Room was fine. Really enjoyed my stay. Need more information about the room, especially about the internet phone in the room.

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Great location

By

21 March 2017

club

A super hotel in a perfect location directly on Camden Lock. An easy 2 minute walk over the Lock bridge to the famous Camden Market and very close to the Underground and bus networks. The hotel is clean, modern and professionally run. Definitely recommended.

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Funky

By

17 March 2017

Perfectly located on the side of Camden Lock. Nice funky hotel. Nice staff and even the bar was decent value. Perfect for a night out in Camden Town.

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Business Stay

By

16 March 2017

club

Great stay as always!
Reception staff fantastic
Room was amazing the balcony was so big
Great facilities and very clean!
Breakfast was very nice

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Perfecto!!!!

By

16 March 2017

Como otras veces,estancia muy agradable. Es la 4 vez que me alojo en este hotel y totalmente recomendable.Gracias por la estancia.

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Chambre confortable, très bon petit déjeuner, réception très aimable,

By

15 March 2017

Super... en dehors des femmes de chambre qui non seulement étaient très bruyantes dans le couloir mais en plus nous ont réveillés en tapant à notre porte plusieurs fois pour faire le ménage!!! Bien avant l'heure du chek out.

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