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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 911 reviews
95%
Recommend This Property

Ratings Breakdown

911reviews

  • 5 Stars
    648
  • 4 Stars
    193
  • 3 Stars
    34
  • 2 Stars
    26
  • 1 Stars
    10

Comfortable bed and great service.

By

16 January 2017

club

Comfortable bed and great service. Comfortable bed and great service.Comfortable bed and great service.

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Good place to stay

By

13 January 2017

Great location for access to tube network and Camden Lock area in general. Kings Cross and Euston Rail stations within 25 mins and 20 mins walking distance. If you use a booking company and you are an IHG member, check with the hotel as to whether they will give you points for your stay before booking.

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Great location

By

12 January 2017

Positive experience. Felt looked after as solo traveller. Staff organised me a taxi despite tube strike, great service thanks.

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Camden lock

By

11 January 2017

platinumelite

Good hotel in excellent location. Would recommend.

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Au top !

By

11 January 2017

Un hôtel et une équipe au top !!! Super séjour et super souvenir :)

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Poor stay

By

11 January 2017

club

Not up to standard.
Noisy, poor plumbing, disappointing receptionist

Posted byHotelStaff
15 January 2017
Thank you for taking the time and to share your feedback with us here as well. I was sorry to read that your stay was not as good as you and us would have liked it to be. We have noted your overall feedback. I have sent you an email earlier regarding this matter. In the meantime, we do hope to welcome you back to The Holiday inn Camden lock soon so that we can work towards restoring your faith in the hotel. Regards, Dora Hadar Guest Service Manager
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Camden lock

By

11 January 2017

club

Top service Don't have any complaints whatsoever.

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Cozy room

By

09 January 2017

Affordable hotel to stay in London and easy access to the market, great service and good breakfast,I would definitely recommend this hotel to my friends...

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Great location, great staff

By

09 January 2017

club

Loved this hotel. Location was fantastic and staff were so helpful. I will definately stay here again.

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Great hosts..

By

08 January 2017

All at front desk were fantastic... especially Mellisa who went the xtra mile. Great smiles from welcoming staff. Room very clean.. Bkfast tasty.. Matress in room not so comfortable. Perhaps needs to be changed?
Big thnx for all assistance during stay with broken arm, late check out much appreciated. Was a bit disappointed that no mention of our honeymoon in the room even though we did state the fact upon reservation of our 5 night stay in penthouse toom.

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Tres bon hotel.

By

07 January 2017

Personnel disponible. Petit dejeuner très bien. Equipements et literie tres bien. Attention à la maintenance des chambres (sdb et fenêtres).

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Great value for money. Highly recommended!

By

07 January 2017

club

A very satisfied customer here. Loved everything! Location, big and clean room, superb breakfast, great customet service. We will definitely come back when we are visiting the area again in the future.

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