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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1083 reviews
95%
Recommend This Property

Ratings Breakdown

1083reviews

  • 5 Stars
    764
  • 4 Stars
    235
  • 3 Stars
    40
  • 2 Stars
    29
  • 1 Stars
    15

A nice place to stay

By

21 July 2017

club

Very pleased with this hotel - good location with a short tube ride into the city, the surroundings good and the staff are excellent. Recommended for families too.

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13/7

By

18 July 2017

Melissa was excellent, showed fabulous customer service. The lady on the bar and gent on the reception desk who found my sunglasses were equally fab. My only negative is the outside of the hotel, I couldn't find the front door! its not very clear where the door is.

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Anniversary Stay

By

17 July 2017

We stayed at this hotel for a couple of nights to celebrate our anniversary. The room was great as was the service. We opted to eat out, so can not comment on the food and drink.

We had a room over looking the lock, which was a lovely view.

One downside there was a lot of noise from the bars by the lock, so bring ear plugs

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Review

By

15 July 2017

Staff really good and understanding. But they are constrained by system that they operate under.

I expected better

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SOSO

By

15 July 2017

club

SOSO,設備不怎麼樣,服務態度尚可。................................................................................................................................................................................................................SO SO!

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Excellent staff and great location

By

15 July 2017

Absolutely outstanding staff. Very good location. Excellent breakfast. A special touch - smartphones that are provided to guests for free with unlimited mobile internet, unlimited UK and (some) European calls. Spotless clean. A bit pricey, but well worth the money. Will definitely consider on my next trips.

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Didn't get the twin room we booked.

By

13 July 2017

Were told we 2 non relationship adults had to share a double bed even though we had booked a TWIN ROOM

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Recommended

By

13 July 2017

Everything was good/excellent at this hotel, except for the small bathroom with the door going inwards.

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Room

By

13 July 2017

club

When staying in this hotel make sure you don't have a room opposite the weatherspoons pub as it gets very noisy but apart from that the staff are very helpful, very good

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Brilliant location and great service

By

12 July 2017

club

The hotel is located on Camden loch within 5 mins of nearest tube station but no need to go anywhere Camden has lots to offer. The reception staff were brilliant and because we were ihg members we got a late checkout FOC. The bed and pillows were really comfortable and the room was immaculate.
Brilliant hotel for the price

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Weekend away

By

12 July 2017

club

Lovely hotel, rooms are clean and was greeted by very friendly and helpful staff also close to the tube.

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Friendly and well located

By

11 July 2017

club

Friendly and well located
The staff went beyond their duties to help me.
The market is literally at your door

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