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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 565 reviews
80%
Recommend This Property

Ratings Breakdown

565reviews

  • 5 Stars
    233
  • 4 Stars
    188
  • 3 Stars
    68
  • 2 Stars
    35
  • 1 Stars
    41

Great service with friendly staff

By

mai 23, 2017

club

The service received was excellent and the members of staff were very friendly. My friend lost her car keys and the lady at the reception heard us talking about it and immediately said that she had a set of keys handed in and a pair of ear rings we hadn't even realised had drooped .

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Perfect stay

By

mai 23, 2017

club

Great hotel at a good location for our trip to Wembley the staff were polite an professional the breakfast and dinner were lovely, we would definitely recommend this hotel, a big thank you to the staff

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Great location, friendly staff and very comfortable bed

By

mai 23, 2017

club

Booked this hotel late but what a find, easy to access, ample parking and from check in to check out very friendly staff who delivered excellent customer service. The bedroom was perfect and the very large bed was so comfortable we nearly missed breakfast.
Well done all for making this an enjoyable stay.

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Excellent location

By

mai 23, 2017

club

Great hotel. Staff were very accommodating. Service was great. Rooms were huge

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Appalling service

By

mai 22, 2017

Without doubt the worst service I've experienced in any IHG hotel.

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Comfortable bed,quite and great service

By

mai 18, 2017

the staff is easy to please when I change my room and she offer me if I like beverage or point because of my membership status

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Clean and comfortable room

By

mai 11, 2017

club

Room was excellent, felt the menu was very limited

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Great location and facilities

By

mai 11, 2017

club

Very convenient location and the pool is usually empty

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Homely

By

mai 11, 2017

club

been staying here most weeks for 3 months

Initial impression was it was tired and down at heel however I have come to like the place. The team are friendly and helpful, beds are comfortable and I have enjoyed my time

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Comfy bed good room service

By

mai 09, 2017

Everything very good and will return in the future

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Borehamwood Holiday Inn

By

mai 08, 2017

Really nice place to stay. The rooms are a bit "tired" but warm, comfortable and larger than comparative hotels.

Overall my stay was most enjoyable especially when taking into account having to live a working week in hotels etc!

We have relocated one of our Business Units to this area and I will definitely be returning in the near future.

This may sound a bit old fashioned but staying here is as near being back home as it's likely to get!

Well done to the staff!!

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Great hotel

By

mai 06, 2017

It's always a pleasure to stay at the Holiday Inn London Elstree as the staff are always welcoming especially Emma at the front desk who is a fantastic asset to the establishment and her attention to detail is superb. She remembered my name and made me feel very valued as a customer which made my stay even more enjoyable. I have no doubt that I will be returning pretty soon.

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