Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Your session has expired. Please sign in to your profile
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

3.9

based on 2660 reviews
80%
Recommend This Property

Ratings Breakdown

2660reviews

  • 5 Stars
    1022
  • 4 Stars
    906
  • 3 Stars
    355
  • 2 Stars
    202
  • 1 Stars
    175

Helpful staff, relaxing environment

By

17 September 2020

Great location, relaxing environment and good value for money

Read More
Read Less

Comfortable bed and excellent service

By

16 September 2020

club

Comfortable bed and excellent service from arrival by reception staff
Very Informative

The room cleanliness less my stay down - it was not hoovered (the room or the hall way)

Read More
Read Less

Wonderful staff

By

15 September 2020

platinumelite

Always a very nice experience staying there. Although covid has put a damper on everything the staff tries hard to make you feel at home.

Read More
Read Less

Good location, excellent staff

By

13 September 2020

club

The personnel at the receiption was very helpful and professional. The room was ok for the price, a bit dated but ok, definitely value for money. Will stay again.

Read More
Read Less

One night stay

By

13 September 2020

club

Good location for Thai embassy and also museums as in natural history, victoria and albert and the science museum. Also near Hyde park and has a fantastic small Thai restaurant across the road.

Read More
Read Less

Great price. Right next to museums

By

11 September 2020

club

Excellent short stay of three nights during Covid restrictions. Hotel staff were amazing. Room was comfortable and clean

Read More
Read Less

Klasse

By

11 September 2020

club

Ja. Tolle und freundliche Rezeptionsmitarbeiter. Gutes Hotel in toller Lage.

Read More
Read Less

Room for improvements

By

10 September 2020

club

Our accessible room was spacious but disappointing that the accessible rooms only have double beds. People with disabilities are far more likely to need single beds. The accessible bathroom was very roomy and had good handrails, but the shower was an "over the bath" type and many disabled guests would be unable to climb over the bath side to use the shower (a common problem in many hotels).
Staff were courteous and efficient.
Overall clean and comfortable and good value for money, but a bit more thought needed on disability aids.

Read More
Read Less

torno sempre volentieri

By

08 September 2020

Tutto perfetto a parte il rumore delle pulizie la mattina, a parte questo tutto ok.

Read More
Read Less

Challybean

By

07 September 2020

club

Great position, handy for underground and buses and walking to Kensington or to Hyde park. Hotel is quiet and has taken the necessary precautions with the Covid issues.

Read More
Read Less

A good base for business

By

06 September 2020

platinumelite

First time in this large, spacious Holiday Inn. The public areas are spacious and airy. I enjoyed a drink in a bar while working, the wi-fi worked well.
The room felt a little tired, but it and the bathroom were clean.

Read More
Read Less

Comfortable great location and courteous and friendly staff

By

06 September 2020

Nice hotel, great location, friendly staff, nice bar, great facilities, great location.

Read More
Read Less