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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 1509 reviews
85%
Recommend This Property

Ratings Breakdown

1509reviews

  • 5 Stars
    730
  • 4 Stars
    472
  • 3 Stars
    134
  • 2 Stars
    101
  • 1 Stars
    72

Comfortable bed

By

23 May 2017

The experience was good, services okay and transit to LHR excellent

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Good hotel near heathrow

By

22 May 2017

I stayed to meet my wife off a plane, it was comfortable and clean, the staff were very good indeed.

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Adequate - don't eat in the restaurant

By

22 May 2017

club

The room was adequate for sleeping the night before we flew out. The service in the restaurant was poor and the food was cold,

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Outstanding

By

22 May 2017

club

This was a great place to rest before we headed back to the United States. It was clean efficient and wonderful

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Répond à mes attentes

By

22 May 2017

platinumelite

Comme à l'habitude, les hôtels du groupe intercontinental répondent à mes attentes, que ce soit par la qualité du service ou des installations.

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Urgent refurbishment needed!

By

21 May 2017

Hotel needs urgent refurbishment and improved rooms and guest facilities. General 'dusty/dirty' smell in halls etc. Bed linen was poor and duvets thin, cheap and nasty.

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Stay at the Holiday Inn Ariel Hotel

By

21 May 2017

This property is great for the traveler that wants to explore London, easily accessible to Airport, Bus and train terminals.

The hotel is clean and well maintained, staff are helpful and courteous, Great bar and lounge with seating indoor and outdoors.

Recommend for Business and leisure travel

The one thing I would suggest is to have a GYM and/ or a swimming pool

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Great stay great price

By

20 May 2017

club

Well it works out perfect every time I go there. Which is whi I ALWAYS go there. I travel every 2 months and when I leave from Heathrow I stay at holiday inn

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Comfortable bed and great service

By

20 May 2017

club

Loved my time there. Recommend it. Looking forward to coming back

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Very comfortable bed and clean bathroom

By

18 May 2017

club

Very comfortable and clean. I requested extra milk and was brought up very quickly

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Great service and pleasant stay.

By

17 May 2017

platinumelite

Excellent experience warm welcome and high quality service. We got a room as quickly as possible even though it was 8.30am, way before check in time, after our early arrival. The staff was extremely helpful and inviting. Their willingness to help and accommodate your needs was sincere.

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great place

By

16 May 2017

club

the staff was very professional, the room was clean and comfortable and the food was great!

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