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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 1576 reviews
85%
Recommend This Property

Ratings Breakdown

1576reviews

  • 5 Stars
    770
  • 4 Stars
    490
  • 3 Stars
    139
  • 2 Stars
    103
  • 1 Stars
    74

Wimbledon Group

By

24 July 2017

club

Excellent stay very quiet room spotless very friendly staff

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Ideal for business and stays prior to Airport

By

24 July 2017

club

The hotel itself on the outside is looking rather tired and not very inviting however once inside the reception, bar area and dining area is fairly pleasant.

The staff in the hotel were very friendly and helpful. The dining are could do with a refurb of the chairs as they have a very "dining hall" kind of feel to them. Not very comfortable if you intend on dining for a couple of hours.

The bar is a pleasant place to relax and enjoy a drink although I think the chairs again need to be looked at. They look nice but not very comfortable. I wouldn't be inclined to drink in the bar for several hours for this reason.

The corridors leading to the rooms are looking very tired as are the bedroom furnishings and bathrooms. However they are very clean.

I stayed at this hotel as I was taking exams at the hotel over two days. I was able to study in my room without being disturbed by outside noise which was ideal.

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Good stay

By

24 July 2017

It always good to be back to this hotel.
very convenient

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the ariel does it again

By

24 July 2017

forever quirky building!
Expectations met, as usual, with an unexpected upgrade. Thank you IHG

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Enjoyable stay

By

24 July 2017

platinumelite

Quiet, comfortable room. Good Wifi. Great breakfast.

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Recent viist

By

22 July 2017

Clean, comfortable hotel and very helpful and friendly staff.

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Efficiency of evacuation during fire alarm activation.

By

21 July 2017

club

Unexpectedly while at the Hotel a fire alarm activation occured. Not something that one would expect. However though a false alarm the building was evacuated calmly and efficiently with staff members acting intelligently and sympathetically. They all new their job which give guests great confidence.

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I will return

By

20 July 2017

I was happy with my recent stay lat Heathrow-Ariel hotel.

The staff at the reception is friendly and welcoming, people to rely on.
I appreciated the fact there is a restaurant and a 24h bar, with a good menu.
I will return in the future.

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Stay for concert at Twickenham

By

20 July 2017

club

Would highly recommend this hotel for total hotel experience.

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Overnight stay before holiday to Thailand

By

20 July 2017

club

So this hotel was just perfect . From being greeted by front of house when we arrived to leaving the next morning service was excellent .
The hotel and the room were perfect for the overnight stay

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Excellent stay

By

20 July 2017

platinumelite

Overall excellent stay, ideal location for heathrow, friendly happy and helpful staff.

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Hotel needs serious work done to it.

By

19 July 2017

club

Hotel rooms are dirty, dated and need maintenance.
The carpet was stained with God knows what.

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