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Rated 4.1 out of 5 by 838 reviewers.
Rated 4.0 out of 5.0 Average Hotel As expected, polite and great service from staff with a comfortable clean room but not a great breakfast. May 28, 2015
Rated 5.0 out of 5.0 by Great service Excellent service in the bar and restaurant. There was confusion with a dinner order which was promptly rectified and served quickly. May 28, 2015
Rated 5.0 out of 5.0 by Ideal location for LHR Excellent in all aspects for making air connections at LHR May 28, 2015
Rated 4.0 out of 5.0 by Room, food and staff all fine shame about the soundproofing! I spent two nights in the hotel a week apart before and after long haul flights. The problem is the soundproofing between rooms and from the door to the outside corridor. When someone next door plugs in their charger it sounds like there is someone in your room! People are getting up at all times and when you have just got to bed and the people next door are up shouting in Chinese at 5.30am it rather spoils the sleep experience. I know that this is out of your control but I do think it should be mentioned to guests at check in. Also I paid for a package that included parking for the duration of my stay and then on the final check out morning I got charged another £12.00 for the Friday evening. The staff were fine as was the food. May 27, 2015
Rated 4.0 out of 5.0 by Good service Excellent reception staff, did their best to find a room overlooking the runway for us. Pleasant room but furnished with only one, possibly business, guest in mind; just one comfy chair and a desk chair. Pleasant bar/lounge area. Restaurant tables rather close together and food mediocre and expensive; 'rustic fries' were in fact very overcooked French fries. May 26, 2015
Rated 3.0 out of 5.0 by Ok for overnight stay Place was very noisy and temperature was very uncomfortable at best. The a/c was controlled centrally and can't be adjusted in room. Bathrooms were smelly and dirty. May 26, 2015
Rated 1.0 out of 5.0 by No Sleep be careful where your room is. A room facing the front can be very very noisey due to planes taking off off and landing up 11:30 at night and from 4.30 am in the morning I had very little sleep and then missed breakfast in the morning due to a fire alarm where i was kept outside for around 25 mins before being able to get my items and check-out May 26, 2015
Rated 5.0 out of 5.0 by 服务很好 为客户代收包裹。 提供婴儿床,升级了房型。 还帮忙保管丢失的物品。 离开机场也很近,是赶飞机的首选。 May 25, 2015
  • 2015-05-29T16:26:02.866-05:00
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