Rated 4.1 out of 5 by 1117
Rated 3.0 out of 5.0 by Visitor2013June Nice staff, but the hotel could use some improvements
The staff was very helpful and friendly.
The breakfast was nice.
The location near the airport (5-10 minute taxi ride) is convenient.
My room was out of date and not very well maintained - cracked shower head, roller bed that wouldn't stay in place (would roll anytime I touched it).
Also, I found it strange that an airport hotel didn't have a free shuttle to the airport. The three options to get there were taxi (11 pounds), shuttle bus (5 pounds), or public bus (free).
February 7, 2016
Rated 4.0 out of 5.0 by SwissDave1 Good service, poor restaurant
Decent enough hotel, close to the airport. Not at all noisy and the levels of service were to be commended. Let down badly in my view by the quality of the dinner in the restaurant. Really poor
February 5, 2016
Rated 5.0 out of 5.0 by tallbloke007 Relaxing hotel with friendly service.
The perfect hotel to stay in either on business or leisure. It was perfect for my overnight stay, I travel through Heathrow frequently and this is the most comfortable hotel by far.
February 4, 2016