Rated 4.2 out of 5 by 832
Rated 5.0 out of 5.0 by Ohtanao nearby the Airport
Easy to access to the Airport. The free drink is prepared at the bar.
28 February 2015
Rated 3.0 out of 5.0 by PGuy IHG Account card issues
Had a mixed stay at holiday inn heathrow. There seemed to be some confusion over my IHG Business Account card. We ate in the restraunt, drank in the bar and when presented with a bill at the end of the evening was told that I could not charge this to my room as this was not authorised and need to pay here and now ? When I advised its on a company account, it was embarrassing when still advised I was required to pay up, when I refused, advising Inhad never had to do this in a holiday inn before I was physically pursued into the reception area,. Strangely enough the account has been charged for the food and drinks too as normally happens, therefore I am still confused as to what the issue was that I was pursued about ? Shame really as this hounding account members for payment spoilt my stay,
I felt I was trying to do something wrong or underhand, the hotel needs to train thier staff better on understanding IHG account cards.
Tip: When booking online via priority club, at check in confirm your IHG account card is accepted for food and beverages too, saves to arguing later.
26 February 2015
Rated 5.0 out of 5.0 by ligarster Good choice
Appropriate option for an early flight. Good overall experience,
25 February 2015
Rated 5.0 out of 5.0 by digifreak Amazing hotel if you want to have a good night
I was positively surprised with this hotel as I was expecting it to be your "average next to the airport hotel"... but no, when I arrived I was greeted by the welcome desk that were very nice, I was given the internet access, my parking was arranged, all good.
My room was also great, wonderful mattress, amazing pillows everything one can expect to have a rested night.
The only 2 things I liked a bit less... the room was cold when I arrived (had to turn the aircon on) but quicky the room got at a decent temperature, and I wish the showers had a bit more pressure, because that would be so good.
But my overal opinion was very positive.
24 February 2015
Rated 5.0 out of 5.0 by Ianb123 Parking Charges
I really do think that the £12 parking fee should be waived for Hotel guests/Priority Club Members, especially as the barrier was not working!!!
24 February 2015
Rated 5.0 out of 5.0 by AdamDom Great stay
I stayed with a colleague and we both had an excellent experience. The food was good and the room very comfortable. Staff were friendly and helpful. Will stay again.
23 February 2015
Rated 5.0 out of 5.0 by Micromart Consistent well maintained and comfortable
I called the booking team with some trepidation, having discovered my plans would have to change due to a bereavement. I was treated with great sympathy and my booking was changed with no complication, and I was offered a complimentary breakfast for my wife and I.
I've been a Rewards member since about 2005, and found it to be the most rewarding of any such program I've joined.
20 February 2015
Rated 4.0 out of 5.0 by edkemp71 2 nights in February
Surprisingly quiet hotel considering its next to Heathrows main runway. Friendly staff, clean rooms and great choice for Breakfast.
20 February 2015