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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 1339 reviews
88%
Recommend This Property

Ratings Breakdown

1339reviews

  • 5 Stars
    671
  • 4 Stars
    409
  • 3 Stars
    149
  • 2 Stars
    65
  • 1 Stars
    45

Very happy....But

By

17 August 2017

Unless I am really missing something I do not see any benefit of being a long service IHG member at Mayfair. It offers a very open sitting area in the hall entrance which is very sparse and noisy. No member lounge or facilities.

IHG in the far east is the tops for looking after loyal members, my experience in those areas over the many years give you credit and I am somewhat shocked that the capitol city; London cannot come near. This is not a complaint but an honest observation.
My question to you would be why be an IHG member in the UK.?
Regards, your loyal member.....

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Camera e bagno spaziosi e puliti!

By

16 August 2017

club

Ho soggiornato con la famiglia tre giorni in questo Hotel, posizionato in zona strategica della città e servito in maniera eccellente da metro e autobus.
Sono ritornato con piacere dopo 3 anni.

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A portata di tutto

By

15 August 2017

club

Centrale rispetto i punti turistici di Londra. Stazione della metropolitana a 2 minuti di cammino.

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Convenient and Clean

By

14 August 2017

Functional Stay location for central London, not an experience hotel but reliable and good hearty breakfast

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Brilliant

By

12 August 2017

Would like to say a huge thank you to all the staff at tthe Holiday Inn Mayfair for a wonderful stay they made me and my family feel very welcome and nothing was to much trouble. The hotel was very clean and tidy. The food was amazing best I have ever had whilst away in a hotel. Would recommend this hotel to everyone and will definitely rebook . 10/10 excellent.

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Mayfair

By

10 August 2017

Staff were all excellent. In particular the reception staff some of the very best I have encountered

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Successful vacation

By

10 August 2017

club

We had planned our trip for months and were told the Holiday Inn Mayfair was in a great location. I booked it and am so glad I did. It was in a great spot. The staff was friendly and helpful with all our questions. The breakfast was delicious each morning. I will stay there again if I ever get to go back to London.

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Great Location

By

09 August 2017

platinumelite

Walking distance to the Palace and Hard Rock and many other places available with the Green Park Tube Station.

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Great location

By

09 August 2017

club

Very helpful and friendly staff. Room very spacious and comfortable. Very efficient air conditioning and nice to have a fridge for personal use.

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Great location child friendly

By

05 August 2017

Warm welcome extended to my young daughter. Found a flip flop in the room from the previous occupant. Asked for a twin room but told none available but the room we were put in had a soda bed in it that hadnt been made up, a bit frustrating.

Great location and a good breakfast although the waitress didn't know that veggie sausages were available so I had to insist.

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Room for improvement

By

05 August 2017

platinumelite

I've stayed here many times and every time there has been a problem of some sort. There's always something that doesn't work. Management need to audit the rooms more often. Wait at reception is irrating.

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Dark and shabby

By

04 August 2017

club

Very old place with no good amenities I stayed there and upgraded myself by paying more to find out that bathroom shower is not working and hotel management said as it's Sunday there is no maintenance available

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