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Rated 4.0 out of 5 by 545 reviewers.
Rated 5.0 out of 5.0 by Ideal location All good. Staff friendly, relaxed stay. Easy access to London attraction. April 26, 2016
Rated 1.0 out of 5.0 by Beyond poor service 2 nights spent here for the London Marathon, hotel does a good deal for competitors. I booked an executive room, which on arrival had a continuous knocking sound. Reception moved us to another room, which on moving in I found to be a standard room. Back to reception who refused to give me a refund due to me using the IHG website best price pre-booked offer, not sure how that works. At breakfast I was confronted by staff, I was sure I had booked breakfast, but was told I had to pay, I agreed to have it put on my room, but was chased up the stairs to pay by card in the dining room. Breakfast was ok but nothing special, trying to get Tea and coffee is a challenge, nobody seems to care. Hotel is ideally placed in town, staff please be more respective to the clientele, we are not numbers. Wont use again. April 26, 2016
Rated 5.0 out of 5.0 by Great Service I found the staff very helpful and friendly. The room was very comfortable and I would certainly stay in this hotel again for both business and leisure. April 23, 2016
Rated 5.0 out of 5.0 by Great Location The hotel is what I am accustomed to, from a Holiday Inn. The location was great, close to many pubs and restaurants, as well as Oxford Street - just a few blocks away. The room was clean and the staff was very nice, overall I had an enjoyable 4 night stay. Will definitely stay here again when I am in the London area. April 23, 2016
Rated 5.0 out of 5.0 by Excellent Location This holiday Inn is very nice. The bed was comfortable although the pillows are really flat and firm. (Possibly and English preference.) I did miss the free breakfast that comes with most Holiday Inns but the overall value of the room was good and there are many places to eat right outside of the hotel. The hotel offered a paid breakfast but it was very expensive. April 23, 2016
Rated 5.0 out of 5.0 by Good service and location Good service and location. Would stay again when visiting London. April 21, 2016
Rated 5.0 out of 5.0 by A Fabulous stay This was a fabulous stay in the heart of London next to Oxford street and within a walking distance from many attractions and theatres. April 17, 2016
Rated 4.0 out of 5.0 by Good service and a comfortable bed This is the third time of staying at this hotel as it provides a central location, courteous and friendly staff, plus comfortable beds. As a city centre hotel it is ideal whether on business or taking a short break. April 12, 2016
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