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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 1513 reviews
88%
Recommend This Property

Ratings Breakdown

1513reviews

  • 5 Stars
    816
  • 4 Stars
    420
  • 3 Stars
    139
  • 2 Stars
    72
  • 1 Stars
    66

Staff excellent, hotel poor

By

21 August 2017

club

Old noisy rooms, breakfast good but food in the bar Terminal 6 terrible and overpriced. Not good if you have kids.

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Not impressed at all...

By

21 August 2017

We always use holiday Inn for business purpose but in this occasion I must admit that I wasnt very impressed with this hotel. My bed in my first room (1032) was made off with w singles which I could feel the split between and couldn't sleep at all. I've moved to a different room (1077) which had a double bed but this time I could literally hear everything from next room. I could hear and be able to listen next doors phone conversations. I saw a massive spider in the bathroom, food wasn't up to scratch and smoke alarm gone of 8 times around 23:45 ... So my overall experience with Heathrow holiday Inn was unfortunately terrible one.

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Great Stay

By

20 August 2017

Great stay, attentive staff, good breakfast, Room ok if slightly dated along with the corridor, however it was clean and fresh.

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Fully recommended

By

18 August 2017

The hotel is away from the busy bustling city noise but really comfortable.The room is new,comfortable bed,the lighting is cool,the wifi is fast and the staff are friendly.

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Retaurantlperformance

By

17 August 2017

platinumelite

You have recently closed the sanpam restaurant which was the best eating restaurant. The main restaurant has a limited range of products and quit often the buffet. Is not available. Note your buffet range is very limited in choice and is poor. Other Lhr hotels have a much better buffet choice

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Insufficient long term parking

By

17 August 2017

club

Booked here for long term parking for holiday, was advised there was no room and that I should just park anywhere, only space was on double yellow lines.

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Luxurious bath

By

16 August 2017

club

Very relaxing shower. It almost made up for the inadequate bed.

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m4j4

By

15 August 2017

good executive room service and food was below average in the bar

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Warm Welcome

By

14 August 2017

club

as stated earlier. Outstanding accommodation.
Friendly greeting on arrival.Comfortable spacious room.
Ease of booking in.
Breakfast had a great selection and high quality food.
friendly staff throughout the hotel.
waiters and waitresses very obliging.
Main places of guest areas always kept clean.
I have stayed at other Holiday Inn's and i would recommend them quite freely.

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Pleasant Staff, Challenging Location

By

12 August 2017

The hotel staff, especially Leena and Hana, were very pleasant. The room was nice and clean, but the location did not have any shops or restaurants nearby so had to go by taxi. Otherwise stay there was nice.

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Can see into the bathroom

By

11 August 2017

Room quality fine apart from viewing husband sitting on the toilet @!

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work stay

By

10 August 2017

having stayed at this hotel for more than 3 years the hotel reception staff are always friendly and helpful,
the executive rooms are always clean and of a good standard

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