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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 1409 reviews
89%
Recommend This Property

Ratings Breakdown

1409reviews

  • 5 Stars
    765
  • 4 Stars
    395
  • 3 Stars
    128
  • 2 Stars
    63
  • 1 Stars
    58

Pre holiday hotel

By

30 April 2017

club

Great location to access Heathrow. Beds very comfortable, no noise in hotel and woke refreshed ready for long flight. Great breakfast.

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Gutes Hotel, sehr ruhig trotz Nähe zum LHR

By

29 April 2017

club

Sauber, freundlich, super Frühstück. Mieses Internet.

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Excellent service

By

29 April 2017

club

Definitely knows how to please reward members. All staff were very helpful. The rooms were clean and comfortable, exactly what you expect a holiday inn to be.

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Sorry but half half

By

26 April 2017

club

The entrance excellent beautiful, restaurant excellent ....room not that good, I'm a housekeeper working for entertainment company and to be honest you need to take care more those rooms, the duvets looks very old and honestly dirty and not enough coffee, the room was freezing and in general everything looks poor and old, for what a pay for one night is unacceptable sorry

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Would book again

By

24 April 2017

club

Great package deal with airport parking. Would book again in the future.

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Great Breakfast, good customer service

By

24 April 2017

Always a great breakfast and very friendly staff. The hair dryer in my room wasn't working, with my hair wet I found the house keeper in the corridor who quickly gave me one that worked, disaster avoided!

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Nice rooms and friendly staff

By

21 April 2017

Nice hotel close to airport, very quiet, friendly staff, nice welcome upon arrival

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Nice one night stay but

By

20 April 2017

Hotel itself is nice and very convenient being just off the motorway.
All the staff we encountered were excellent.
The only downsides were:
1. Cost of car parking extra on your bill
2. VERY expensive breakfast

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Great Hotel

By

20 April 2017

club

Great hotel (once you find the entrance from the motorway) Check it out before you arrive otherwise you'll be up and down the M4 cursing as you go while trying to find your way in!

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An overnight stay

By

19 April 2017

club

An ideal stop over for Terminal 3. A quiet, comfortable room. M only complaint was the noise from guests arriving at 02.00 in the morning and talking loudly. A quick bang on the order seemed to do the trick.

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Bad problem Solving

By

18 April 2017

club

Check in is not professional at all. Food and beverage are good but poor in the breakfast.

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Quick overnight stay

By

15 April 2017

In late. leave early. Great place for connection flights

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