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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 1411 reviews
90%
Recommend This Property

Ratings Breakdown

1411reviews

  • 5 Stars
    741
  • 4 Stars
    449
  • 3 Stars
    142
  • 2 Stars
    46
  • 1 Stars
    33

Could do better

By

20 November 2017

Great location and first impressions also Yosif checked us in and was very friendly and efficient. The room was an upgrade and was ok. Wifi was slow and kept dropping out on our devices. Breakfast was nothing special. Hot food wasn't hot (many items). When I mentioned it the staff member they said that as it was busy the food is coming out as quick as it could. Surely if it was busy the food wouldn't be able to go cold (made no sense). If you are going to give an excuse make it a sensible one. I will go back to this hotel later in the year to see if this was a one off. Having stayed over 110 times in IHG this year I wanted to treat my partner to a stay and wanted to impress her with the brand. I didn't really achieve this overall which was a shame and she wasnt overly impressed considering the brand name

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