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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

3.9

based on 417 reviews
81%
Recommend This Property

Ratings Breakdown

417reviews

  • 5 Stars
    171
  • 4 Stars
    133
  • 3 Stars
    54
  • 2 Stars
    33
  • 1 Stars
    26

Ok but that's it

By

25 April 2017

club

Hotel is very standard. Staff are overly polite. Bed was very squeaky and couldn't get room service.

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Renovations

By

24 April 2017

club

Hurry up and finish the renovations. Maybe it would go a bit quicker if there was at least one person working on it.

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Slow bar,dated rooms,no pool,undergoing renovation

By

14 April 2017

club

Very slow bar, card payment difficul,poor attention to customers requests,not a skilled barman

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Excellent Service

By

12 April 2017

club

I have not stayed at a Holiday Inn before as a guest but I have dined at a food outlet attached to one. I thoroughly enjoyed my stay and I would like to stay at another Holiday Inn.

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New restaurant same bad service

By

07 April 2017

Service still as bad as ever despite nice new restaurant

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great staff

By

07 April 2017

value for money good friendly staff
Rooms tired
Always ask for a quiet room
Drinks expensive I suppose all hotels are
Good for business travel budgets as I have a proffered rate.New dining room
Rest is being updated soon
Looking forward to that
Lighting in rooms could be better
Sky would be great

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Pleasent stay and good service

By

06 April 2017

Good stay, nice staff, easy to check in and out no queues. room were nice and clean and food and drink was lovely. Helpful staff thank you.

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Overnight Stay

By

06 April 2017

Comfy hotel, clean and tidy. Bathrooms need a revamp. Breakfast was in a common room due to ongoing refurbishments, which was a slight damper!

WiIl visit gain!

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Decently

By

05 April 2017

Clean but a bit dark, needs to lighten up a bit, further than expexted from the M1 junction.

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On going building works

By

04 April 2017

With the on going building works, the over all experience was greatly reduce. I fail to see why there is not a discounted room rate while the building work in on going.

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stay at Luton South

By

03 April 2017

Great location for Hertfordshire and the airport. Really good value for money, but be aware the hotel is undergoing some improvements. Staff very pleasant and helpful.

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Comfortable Bed

By

03 April 2017

The hotel has a great team to help you with all your needs
All the rooms are very clean and comfortable and when the renovation is complete, will be an even better experience.

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