Rated 4.0 out of 5 by 280
Rated 2.0 out of 5.0 by Magpie55 good location, shame about the food.
We spent one night stay here before a very early morning flight from Luton.
The hotel was very convenient with free overnight parking, easy to find and only ten minutes from the airport.
Unfortunately, we chose to eat at the hotel. The air con was so cold in the restaurant that although the staff were obliging in turning it off, we chose to eat in the bar area instead. I chose chicken and when it arrived, I always cut it in half to check it is cooked and guess what? It was raw yes really raw. I asked the waitress to take it back and pointed out it was raw. She took it away without comment and I asked for the gammon instead as it had really put me off chicken. The gammon came and was so heavily peppered it was nearly uneatable and tough too. When I came to pay, the member of staff was very apologetic when I pointed out the problems and reduced the bill accordingly. I won't eat there next time I'm afraid. It was simple food prepared and cooked very poorly.
However, I found the room very clean and the bathroom was very nice. I requested an alarm call and it happened OK but an hour too early!!! So not a good nights sleep at all!!
I would use the hotel again because it is so convenient but not the restaurant.
August 19, 2015
Rated 5.0 out of 5.0 by Copenhagen1234 Comfortable hotel
Clean, pleasant and convenient for overnight stay before flight
August 18, 2015
Rated 3.0 out of 5.0 by DBL2015 Good facilities but seemed short staffed
Good facilities but seemed short staffed for the volume of customers
August 18, 2015
Rated 4.0 out of 5.0 by Gemini85 Comfortable room with decent facilities
The room was good value for money, it was clean with comfortable bed. Breakfast wasn't bad either..
August 18, 2015
Rated 5.0 out of 5.0 by J D 2617 company long service awards
stayed overnight so did not have to drive.comfortable bed varied pillow types[firm/soft/hard] your preference.
August 11, 2015
Rated 5.0 out of 5.0 by Sven Good Place To Stay
Of course there are many Holidayinns in the area, but this one stands out because of the friendliness and professionalism of their staff. All very friendly and helpful, but not artificial as most in these days.
Rooms are spacious, some furniture could be updated. Excellent quality of food, especially breakfast is nice, with a good continental selection.
When back in the area, I will stay there for sure again.
August 8, 2015
Rated 3.0 out of 5.0 by dogs4fun skeleton service at weekends ?
The room and comfort of the hotel was good, but the catering facilities were poor.
They closed the restaurant at 9.00 and after a long journey we were looking forward to a meal, but all that was available was a bar menu which was inadequate.and overpriced. Our food was delivered without any cutlery !
When we actually got to eat it it was nearly cold. There were not enough staff to run the bar and catering facilities.
August 6, 2015
Rated 4.0 out of 5.0 by Love2dance Great service and spacious rooms
Convenient location by the M1, but weren't affected by any noise while in the hotel. Staff were all approachable and attentive at all times. Our family room was extremely spacious. We particularly enjoyed the breakfast with a great variety to choose from. We didn't feel rushed as breakfast was till 11am on the Sunday. Plenty of parking as well available for guests.
August 5, 2015