Rated 4.4 out of 5 by 687
Rated 5.0 out of 5.0 by R55555 Best Location
Best hotel in the area if location and price are your priorities.
May 4, 2015
Rated 4.0 out of 5.0 by tin123 Hotel in nice location
The hotel is so connected with malls like Glorietta, Greenbelt, Landmark and SM. So really convenient to find stuff if you need something and shopping. It is also linked to the LRT/MRT if you decide to go to other shopping center outside Makati City. This is perfect for staycation for families which is probably why the hotel is so crowded on weekends or holidays or summer. The transportation services however I find it very pricey. I guess probably you pay for the security as taxi in Manila nowadays are sketchy. Overall, if I travel back to Manila for vacation I would stay in this hotel.
May 4, 2015
Rated 5.0 out of 5.0 by mscarrie good service, comfortable bed
This hotel is conveniently located in a shopping area, with good service, nice staff and comfortable bed.
May 3, 2015
Rated 4.0 out of 5.0 by ela46 great stay as always :-D
Great room with a nice view. Friendly staff, very accomodating and always smiling. Stayed at 10th floor the last time. Too bad i didnt got the room I really prefer, they said they were fully booked but still, the room was great for me.
The only thing i didnt liked during my stay was the next door or front door neighbor guest that was checked in too. They always slam the door even at late evening and early morning. Very rude to other guests staying on that floor.
but as always, holiday inn makati is my favorite place to stay whenever in makati. Keep up the good work guys.
May 3, 2015
Rated 4.0 out of 5.0 by CAPECAM A good hotel, but not a peaceful one.
A very well located new hotel in Makati - Rooms of a good size, but overall the hotel felt very frenetic and not the oasis that you need in a city as vibrant as Manila
This lack of calm is probably due to the layout of the hotel, and open plan nature of the bar, reception and public areas.
The rooms were well appointed and spotlessly clean, but the hotel did not offer the peaceful environment I was looking for.
Very helpful and enthusiastic Staff, and certainly at the upper end of the Holiday Inn brand in terms of quality of finish and decor.
May 2, 2015
Rated 5.0 out of 5.0 by MRCapena02 They embodies "Show We Care"
My reservation was supposed to be last October 18, 2014, for my sister's birthday. But circumstances didn't allow us. Even though I booked a non-cancellable reservation the HISM staff was very considerate to change the dates. Then when everything is planned out, my son was rushed to the hospital. We spent quite a lot and I asked HISM if I can still cancel the reservation because of my son's situation. And embodying Show We Care, without hesitation, they said that they can certainly do that I just need to send the necessary requirements. I am so impressed with Holiday Inn Suites Makati because they show how much they care about their guest and is not only after the money, unlike the other companies that we have booked for this trip. And since only Holiday Inn would reimburse my pre-payment, and my family is looking forward to this trip, we went ahead and pushed through. There was a slight hiccup on the check in process but everything's well at the end of the day. When I arrived in the Philippines, I went straight to Holiday Inn and I was surprised by the birthday cake that they sent to my room. :) It was really an icing to an incredible cake. It made my birthday, our family trip and my vacation to the Philippines a lot better.
Thanks Holiday Inn Suites Makati. This is one birthday I will not forget. :)
Next time I'm back in the country, I will surely visit HISM again and would recommend this to all my friends and family. :)
May 2, 2015
Rated 5.0 out of 5.0 by Tenkon Excellent service
I only have good words for all of the personnel I encountered during my stay. The front desk staff during check in and check out they were all well trained and courteous. The ones assigned at the Executive Lounge really deserve to be there because they showed professionalism and were extremely hospitable. They did everything possible to make your stay comfortable. My stay was worth every cent I paid. This is my second time to stay at HISM and this certainly won't be the last.
April 30, 2015