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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4

based on 456 reviews
82%
Recommend This Property

Ratings Breakdown

456reviews

  • 5 Stars
    189
  • 4 Stars
    152
  • 3 Stars
    57
  • 2 Stars
    33
  • 1 Stars
    25

Friendly hotel

By

20 July 2017

Amazing and friendly staff who try their hardest to help you and also have a laugh with you.
- Breakfast nice and the filter coffee is a bonus.

- food menu is good and lots of choice but what really makes food is the specials board now that is good food and a big thank you to the sous chef who made us a meal not on the menu that we were carving, his meat balls and pasta are the best I've ever had.

Staff- friendly, helpful and they can't do enough.

Like any hotel it can be noisy at time but with me living there 4 nights a week I don't notice it now.
Special mention to all the staff and especially the reception staff who are always happy to help.

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Fantastic hotel

By

20 July 2017

Have stopped here for past 7 weeks with work. all staff are great from management through to the cleaners. Food is amazing the chefs are great with a nice choice on the specials boards. Were stopping here for a lot longer thanks to the atmosphere the hotel gives

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Fantastic hotel

By

20 July 2017

Food is outstanding. Excellent staff throughout. Thanks kamil for all the help. Excellent reception staff. Also higher management always asking if were ok if we need anything. Got to know everyone and makes it home from home. Stopping here for a while.

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Excellent service

By

20 July 2017

Fantastic service throughout. Thank you to kamil on reception for helping me out with Internet and aircon. Would definatly recommend stopping here

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Great hotel

By

20 July 2017

Great hotel with friendly and helpful staff,
The food if great and the specials on the board are amazing.
The staff really try to make it a home away from home.
Kamil suchonek on reception really goes thank extra mile for you to give you the best possible stay.

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Great service and clean room

By

19 July 2017

Having had to book last minute due to other accommodation letting us down, the check in was speedy and rooms were clean, and great value for a Saturday night in Manchester. the only issue we had was that we were a big group (of 12 people) and the service for food at dinner was a bit slow as there was not enough staff to cover, food was overpriced for what it was (standard pub food or a pizza from the supermarket). However the overall stay was really good.

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Poor

By

01 July 2017

platinumelite

Avoid this hotel in the hot summer months as it's pot luck on rooms with working air-con.

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All Good!

By

30 June 2017

club

Slightly overpriced but in general friendly staff and a clean environment. Decent food and menu and room was good and bathroom clean although aircon could have worked better (it was particularly hot so not an issue on a regular basis I would imagine).

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No double bed

By

29 June 2017

club

I had no double bed and was given two singles, I could hear noise all night from other rooms.

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Comfortable bed and good service

By

29 June 2017

club

The staff were excellent food alright. A bit more comfort in the dining area and bar area

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smoke

By

27 June 2017

club

the smell of cigarette smoke was in the hall way leading to the rooms.

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Free parking modern hotel

By

27 June 2017

club

Good value for money
Free parking
Amazing breakfast
Big room
Friendly staff
Lovely bar and lounge area
Modern rooms

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