Rated 4.3 out of 5 by 411
Rated 5.0 out of 5.0 by travel diva1967! Great last minute getaway
This was a last minute getaway never knew this holiday inn existed
Would definitely stay again
November 29, 2015
Rated 5.0 out of 5.0 Excellent extended snow stay
Very clean hotel and rooms. The restaurant had exceptional service and great-tasting food!
November 28, 2015
Rated 5.0 out of 5.0 GREAT STAY
Everything was EXCELLENT.The young man by the name Martin at the front desk was very friendly ,helpful,and much more .With excellent customer service like this I will definitely be back.
November 24, 2015
Rated 4.0 out of 5.0 by Maury S. Great Hotel!!
I chose this location because i had good reviews about the sports bar/restaurant. The staff provided excellent professional customer service. The location in relation to shopping and other restaurants is excellent. Also, located near highway that provided quick and easy travel to downtown Chicago.
November 22, 2015
Rated 5.0 out of 5.0 by Happy Guest 44 Great service and comfortable bed
Great hotel to stay in. Sports bar and food are great. Would stay here anytime in the area.
November 21, 2015
Rated 5.0 out of 5.0 by Dog Rescuer Comfortable room
The room was clean and comfortable. I was able to relax completely.
November 18, 2015
Rated 5.0 out of 5.0 by jacksonymmot jacksonymmot
I liked their customer service. Front desk staff were very kind to offer me any help I needed. Interior decoration was fresh-looking. I was relaxed through knight. Also enjoyed their bar service.
November 17, 2015
Rated 5.0 out of 5.0 by Tie1981 Pleasant Informative Customer Service
I called this location about an event sponsored by a radio station. I had several questions. One of the front desk representative(Martin) was polite, did rush me or make me feel that he was annoyed by the things that I inquired about. Days later I heard that there was a rate that I didn't select and I wanted more info. Again when I called I got the same person. He had the same attitude. At the end of the conversation, he inquired about future events that I might have coming up(an anniversary or celebrating the coming holidays) and invited me to come back to the Matteson Holiday Inn. He assured me that I would be pleased. I was
November 17, 2015