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Rated 4.1 out of 5 by 670 reviewers.
Rated 5.0 out of 5.0 by Nice People Holiday was a very nice place stay the room was really clean only thing wasn't happy about they told me the suite accommodate five people what I wasn't told the beds and the sofa was all in the same room so there was no privacy overall it was a nice place and yes I will stay there again. July 31, 2015
Rated 5.0 out of 5.0 by Had an excellent experience Hotel was modern, clean, conveniently located, and staff was very courteous. We will definitely stay here again on our next Miami trip. July 29, 2015
Rated 5.0 out of 5.0 by P3charlie fe Great stay,would recommend anytime in that area... July 29, 2015
Rated 5.0 out of 5.0 by Great Hotel It was a great hotel to stay at the night before our cruise. July 26, 2015
Rated 2.0 out of 5.0 by AC does not work Recently stayed here for 2 nights post-cruise. Room smelled musty, refrigerator/freezer, though convenient, smelled stale and of old food. Sofa had sunken and noisy sofa cushions (it creaked every time one of us sat on it). I’m not sure if the sheets on the sofa bed had been changed from the previous guests since I saw the edges of a bath towel tangled into the sheets of the sofa bed when I lifted the sofa cushions; but we didn’t need to use it. The worst part was AC did not work well at all, necessary in mid-July. On the second day and despite setting the thermostat to 50˚F, the room temperature never dropped below 79˚F. Two phone calls to guest services and assurances that they would check with maintenance engineering both times yielded no results, nor a follow-up phone call to check on the status of our room temperature. We ended up propping open the room door since the temperature in the hallway was slightly cooler than our room, but only slightly. Other guests who noticed that we had propped open our room door said that they couldn’t get their AC in their room to work well either. We just endured it since we were leaving to catch a flight home the next morning. The hotel is located across the street from Bayside Marketplace. Close to Port of Miami, about 15 minutes (we paid approx $24 taxi fare including tip); I could see the cruise ship from our 5th floor hotel room. On-site restaurant was only okay but our waiter was friendly. Staff at front desk arranged for a taxi to pick us up very early in the morning the day we checked out so we could be driven to the airport for our flight back home. Approximately 15 mins to Miami International and $32 taxi fare. July 22, 2015
Rated 5.0 out of 5.0 by Excelente servicio, bien ubicado Excelente hotel en el Downtown Miami, con servicios completos y de muy buena calidad. Habitación completa, sala de ejercicio y piscina. Desayuno completo. Adecuado para viajar en familia o negocios. Ideal para un fin de semana de descanso en un bonito centro comercial de Miami, o previo a la salida en cruceros. July 22, 2015
Rated 4.0 out of 5.0 by Estadía confortable Empezamos con un problema que fue rápidamente solucionado. July 21, 2015
Rated 5.0 out of 5.0 by Convenient pre-cruise hotel I stayed at this property for one night prior to a cruise leaving from Port of Miami. This hotel is impeccably clean and the staff is phenomenal. Every single person I interacted with was friendly and helpful. They went out of their way to make our stay a good one. I wish we'd had more time to enjoy the hotel amenities, maybe next time. For cruisers, there are taxis right outside the hotel, just stand in front of the door and a driver will come around to you. Very convenient. Fare was inexpensive (about $15 w/tip). Also very close to the People Mover (free!) transit system. Shops and restaurants directly across the street, as well as live music. July 20, 2015
  • 2015-08-03T11:30:42.543-05:00
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