Rated 4.0 out of 5 by 857
Rated 5.0 out of 5.0 by Gail-P Wonderful stay
We only stayed one night, but will stay again when we return to Miami. The staff was professional and friendly, the room was clean and comfortable.
The only issue we found was some difficulty in regulating the temperature in the room, but only being there for one night it wasn't too big of a deal.
May 22, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Great Stay
Good helpful staff, clean rooms and great location
May 21, 2016
Rated 5.0 out of 5.0 by CustomerFL Great Pre-Cruise Hotel
Great location and room, with superb service at the front desk upon checkin.
May 15, 2016
Rated 5.0 out of 5.0 by Eitan S Great stay!
Had a great stay with my family. The front desk staff is very attentive and I received excellent customer care from Dee, the guest services manager.
May 12, 2016
Rated 5.0 out of 5.0 by Bercier Friendly staff and comfortable bed
Friendly and easy check-in. Comfortable bed, clean bathroom.
May 10, 2016
Rated 5.0 out of 5.0 by M_Ocean New Years Eve
I stayed at this hotel for New Years Eve 2015/2016, in harbour view suite. Nice view and very comfort room. I can recommend this hotel.
May 7, 2016
Rated 3.0 out of 5.0 by wolcon Das Beste: Die Lage.
Zwei Nächte vor der Kreuzfahrt haben wir in diesem Hotel verbracht. Der kurze Weg zum Hafen war dafür ausschlaggebend.
Das Zimmer war äußerst geräumig aber ziemlich abgewohnt, einigermaßen sauber aber eher düster. Das Bad bedarf einer gründlichen Renovierung.
Die Klimaanlage war laut und nicht abzustellen, was den Schlaf empfindlich gestört hat.
Die Freundlichkeit und Hilfsbereitschaft des Personals war sehr gut.
Das Frühstück ist für das Gebotene zu teuer.
May 7, 2016
Rated 1.0 out of 5.0 by Calcjr42 Unhappy traveler
Was disappointed with the advertisement on website of bar with restaurant and no bar available and was told to go to local drug store to buy alchohol
Also no shuttle available for airport or port transportation and staff was not attentive to helping solve my transportation needs .
Rooms were old and outdated
May 5, 2016