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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 238 reviews
85%
Recommend This Property

Ratings Breakdown

238reviews

  • 5 Stars
    148
  • 4 Stars
    44
  • 3 Stars
    21
  • 2 Stars
    13
  • 1 Stars
    12

Stay near Miami airport

By

19 April 2017

The receptionist (Mickey?) was courteous, helpful and a nice guy, but did not recognise my Spire elite status and our room was distinctly average. Other guests at the hotel were aggressive and argumentative with staff, which although not the hotel's fault made for an uncomfortable atmosphere. This us the first IHG property I have stayed where the status was not recognised.

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Friendly staff

By

19 April 2017

Holiday inn doral have friendly staff. Great hotel location. Pool area is available wherein guests can relax.

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Exceptional customer service

By

12 April 2017

platinumelite

The people at the front desk were so helpful. I was traveling alone and needed to know where a specific restaurant was located. They gave me easy to follow directions and even related that an ice cream store was near by for dessert. It happened to be my favourite IC store so I indulged in their suggestion.

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Our one night family stay

By

12 April 2017

Booked a hotel for one night only. This hotel had a great rate. I figured for what we were paying the hotel wouldn't be that great, but I was wrong. Our hotel room was very clean, the beds were comfortable

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Great Room

By

30 March 2017

platinumelite

No problem, clean room and courteous staff. The shuttle to airport came on time and was courteous. Internet worked fine and TV had many channels.

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Nice stay and excellent staff.

By

29 March 2017

club

The staff at the hotel are outstanding. They make the stay enjoyable and care about your comfort and concerns. The rooms are average. The lobby and bar are very nice. The pool/patio area is very comfortable and enjoyable. Overall, I would recommend this hotel.

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Friendly staff and great service.

By

28 March 2017

club

Staff was engaged in creating that great customer service for their guests (customers).

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On way to airport

By

28 March 2017

club

Stayed overnight to catch early flight. Rate was pretty high probably due to business flyers who don't care. Beautifully appointed facility.

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Great Hotel

By

28 March 2017

club

Great Service
Great People
clean hotel
very friendly

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Comfortable place and amazing service

By

27 March 2017

platinumelite

I will be back to the same hotel, we feel like home

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Comfortable

By

23 March 2017

Very clean. Courteous staff. I would definitely recommend to others as a great stop and close to many restaurants. Great location.

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Just ok

By

21 March 2017

club

Nice employees. Extended construction on the roof made studying on the top floor pretty painful at times. For what they charge for this hotel, even with the airline contracted rate, I'd definitely look elsewhere in the future.

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