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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 466 reviews
93%
Recommend This Property

Ratings Breakdown

466reviews

  • 5 Stars
    273
  • 4 Stars
    146
  • 3 Stars
    25
  • 2 Stars
    15
  • 1 Stars
    7

Удобное месторасположение

By

20 March 2017

Удобное месторасположение рядом со станцией метро и Белорусским вокзалом. Рядом много различных ресторанов. Комфортные номера, хорошая звукоизоляция. Внимательный персонал.

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Sergey

By

20 March 2017

I got problem with reception desk. I have asked to give me singlу room with published price on internet. Fist I was told there are no rooms available with basic rate. I opened the IHG application and told the receptionist that tehere are and showed him on my mobile. Then he made a call and told me that Manager IS NOT LETING him to sale this room. I asked to call the receptionist and was rejected. I can not understand why do you put recpetionist name sign at the lobbu if I can not talk to him. I was told that I can contact to reservation desk. Then I told this guy that I am going to call to HOTLINE! Can you Imagine what happened? Yes, they have checked me in immediately with basic rate. This is unacceptable. I am going to have a trip to Jakarta by the end of this week and going to stay there for 4 weeks, now I have some doubts whether I am going to reserve Crow Plaza or Intercontinental up there.

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moscow

By

20 March 2017

club

good.............................................................................................................................................................................

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Great Hotel

By

17 March 2017

Excellent service, great location and the staff are very helpful.

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Рекомендую

By

15 March 2017

club

Рекомендую отель. соотношение цена/качество соответствует. Месторасположение отличное. Метро, аэроэкспресс рядом. До Шереметьево добраться легко. Предоставляют камеру хранения для багажа бесплатно. Чайник в номере. Одним словом - комфортно!

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Отличный сервис, отличная цена!

By

11 March 2017

club

Вежливый и отзывчивый персонал хочется отметить отдельно. В номерах чистота, всё свежее, ежедневно меняют воду. Полотенца - по необходимости. Понравились завтраки - всегда много всего на любой вкус. Блюда и продукты свежие, всё хорошего качества и на достойном уровне

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Отличный отель!

By

28 February 2017

club

Удобное место расположения ! Приветливый персонал и высокое качество обслуживания !

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Все достойно

By

27 February 2017

club

Это 4звезды почему приходится просить халат и тапки

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Moscow - Lesnaya

By

27 February 2017

platinumelite

May need focus on the customer service , no one bothers explaining the facilities available for the long stay customer.
Execute lounge is complete failure , hardly find the refreshments and you won’t find any one around if you need help.

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Great Location!

By

25 February 2017

platinumelite

The hotel staff are friendly and helpful. The rooms are a nice size with room for luggage and a place to sit other than the bed. There are several elevators, all of which are well maintained and get you up and down quickly without having to wait long. All of this and more just minutes from the center of town!

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Недорого и отличное качество

By

24 February 2017

club

Очень удобное месторасположение. Очень приятно было, что нам разрешили заселиться в отель раньше, чем в 14:00 и после check-out оставить вещи в камере хранения. Цена очень адекватная. Обслуживание на ресепшн очень быстрое.

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Good Hotel, good location

By

21 February 2017

club

Standard Holiday Inn assured, friendly staff and very good service.
Breakfast in a nice hall and food very good, service staff extremely good

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